Acteon

Offshore energy equipment and services provider

Commercial Operations IT Specialist

System AdministrationPosted on Nov 13

Full-timeWokingham, UKNo salary listed

About the Job

Requirements

At least five years of experience in IT support roles or similar.
Experience at third line support or above in a helpdesk environment.
Ability to work independently and across teams and disciplines.
Ability to solve problems in complex technical solutions.
Knowledge of cybersecurity and the Purdue Model.
Experience with Azure services and Azure Active Directory B2B/B2C.
Knowledge of firewalls and the TCP/IP OSI networking model.
Experience with Windows Server and Hyper-V.
Experience with Linux (Ubuntu, Debian, or Flatcar) and Docker.
Experience with the Telegraf, InfluxDB, and Grafana (TIG) stack.
Experience with system remote monitoring and telemetry.
Knowledge of reverse proxy and web application firewall (WAF) solutions.
Scripting experience, such as PowerShell or Bash.
Ability to create and maintain technical system documentation.
Experience working in a quality-assured environment.

Responsibilities

Remotely support Pulse field and offshore operations and data services.
Assist with IT system deployments relating to Pulse commercial operations.
Monitor, administer, and maintain Pulse's commercial cloud services.
Work with the IT Lead to maintain and continuously improve cybersecurity in Pulse's commercial service offerings.
Contribute to procedure and process documentation for Pulse Commercial IT infrastructure, both cloud and on-premises.
Keep abreast of technology innovations in the IT sector, focusing on how Pulse can benefit from adopting them.

Desired Qualifications

Experience supporting commercial cloud services or solutions.
Engineering background or experience working in an engineering environment.
Experience using message bus solutions for microservices.
Experience working in an Agile/DevOps environment using GitHub or Azure DevOps.
Experience with deployment automation solutions such as Terraform or Bicep.
Knowledge of industrial data exchange protocols such as MODBUS, MQTT, or OPC-DA/UA.
Understanding of open-source software projects and development environments.
Experience running .NET or Go applications.
Understanding of TSN or EtherCAT.
Experience with Loki or Prometheus.
Experience with FreeBSD.

Commercial IT Operations Specialist

Acteon · Wokingham, United Kingdom · Contract · Posted 2026-11-13

Workplace: on_site

Department: Technology & Digital

Description

Pulse, part of Acteon Group, are a market leader in subsea structural monitoring providing highly sophisticated monitoring systems and services to both oil & gas and renewables clients around the globe since 1998. Due to our ambitious growth plans we are looking to strengthen our team in a number of roles.

Pulse are looking to hire a Commercial Operations IT Specialist on a full time, permanent basis. Based at their facility in Wokingham, the Commercial Operations IT Specialist will work closely with the Commercial Operations IT Lead to support and assist the development of Pulse’s commercial offering. The role will eventually take ownership of certain aspects of Pulse’s IT system and work closely with both internal staff across all office locations and end customers. The role is envisaged to be split between handling IT support escalations, infrastructure management & system monitoring, and supporting project deployments.

Duties & Main Responsibilities:

Remotely supporting Pulse field/offshore operations & data service
Assist with IT system deployments relating to Pulse commercial operations
Monitoring, administration, and maintenance of Pulse’s commercial cloud services
Work with IT Lead to maintain and continuously improve cyber security in the Pulse commercial service offerings
Contribute to procedure and process documentation for Pulse Commercial IT infrastructure (both cloud and on-prem)
Keep abreast of technology innovations in the IT sector, with focus on how Pulse can benefit from adoption

Requirements

Skills - Essential:

5 Years or greater in IT support roles (or similar)
Experience at 3rd line & above in a helpdesk environment
Self-motivated and capable of independent working, but also happy to work within & across teams/disciplines
Able to solve problems in complex technical solutions
Knowledge of Cyber Security & Purdue Model
Azure Services; Azure AD B2B/B2C
Firewalls & TCP/IP OSI networking model
Windows Server & HyperV
Linux (Ubuntu/Debian/Flatcar) & Docker
Telegraf, InfluxDB, Grafana (TIG) stack
System remote monitoring/telemetry
Reverse Proxy & WAF solutions
Scripting (Powershell, Bash, etc.)
Creating and maintaining technical system documentation
Working within a quality assured environment

Skills – Desirable:

Experience supporting commercial cloud services/solutions
Engineering background/experience working within an engineering environment
Experience of using message bus solutions for microservices
Working within an Agile/DevOps environment (making use of GitHub or Azure DevOps)
Deployment automation solutions (Terraform, Bicep etc.)
Industrial data exchange protocols (MODBUS, MQTT, OPC-DA/UA etc.)
Understanding of Open-Source software projects and development environments
Running Dotnet/Go applications

Skills - Advantageous:

Understanding of TSN or EtherCAT
Loki and/or Prometheus
Experience with FreeBSD

Apply

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About the Company

Acteon

Offshore energy equipment and services provider

Acteon provides equipment and services for offshore energy projects across the full field lifecycle, from foundations and moorings to surveys and ongoing maintenance, via a globally integrated group of specialist companies. It grows by acquiring firms with complementary skills to build an end-to-end offering, using its fleet, survey and support capabilities, and engineering expertise to handle projects. The company stands out by delivering a single, multi-disciplinary service across a wide geographic footprint rather than a single-product vendor. Its goal is to become a stable, leading offshore energy provider by expanding capabilities and footprint through selective acquisitions and private-equity backing.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Norwich, United Kingdom
Founded: 1989

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