Customer Support Specialist
Posted on 2/29/2024
INACTIVE
Nursa

501-1,000 employees

Healthcare staffing platform connecting nurses with facilities
Company Overview
Nursa stands out as a healthcare staffing platform that not only enhances patient care by bridging the gap between nursing professionals and healthcare facilities in need, but also offers flexibility and high-paying opportunities for Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants. The company's competitive edge lies in its efficiency, as facilities using Nursa fill three times as many open per diem shifts on average, compared to those attempting to fill the shifts independently. This efficiency, coupled with their commitment to meeting urgent staffing needs, positions Nursa as a leader in the healthcare staffing industry.
Consulting

Company Stage

Series B

Total Funding

$103.2M

Founded

2019

Headquarters

Murray, Utah

Growth & Insights
Headcount

6 month growth

9%

1 year growth

60%

2 year growth

233%
Locations
Murray, UT, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Administrative & Executive Assistance
Requirements
  • Excellent customer service soft skills
  • Tech Savvy
  • 2+ years of experience working in a customer service/support role
Responsibilities
  • Support all forms of inbound communication with user, including chat, phone and email
  • Maintain callback requests and outbound communications as needed
  • Welcome and educate new users to our app
  • User verification and documentation
  • Research shift discrepancies
  • Troubleshooting app functionality with users