Counselor Licensed Professional of Healing Arts

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

Working for Metrocare isnt just a job. Its a career where your skills and passion for delivering quality care make a positive difference to the individuals that we serve. ABOUT METROCARE: Metrocare is the largest provider of mental health services in Dallas County, serving more than 57,000 adults and children annually. For more than fifty (50) years, Metrocare has provided an array of services available to people with mental and developmental disabilities. In addition to behavioral health services, Metrocare provides primary care centers for adults and children, accessible pharmacies, housing and supportive social services. Through the Altshuler Center for Education & Research we are advancing mental health beyond Dallas County. JOB DESCRIPTION GENERAL DESCRIPTION:   The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The LPHA is primarily responsible for monitoring services and providing Community Support Services and therapeutic services. The LPHA uses a basic knowledge of diagnostic characteristics, symptomology of primary mental illness and a knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment.   ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. Attends all treatment team staffings and is alert to opportunities for promoting/providing psychosocial rehabilitation or use of community resources for consumers. Contributes to team knowledge and understanding of each consumer. Provides individual and small group training in living skills such as social skills, budgeting, mobility training, grocery shopping, menu planning, cooking, coping skills, personal hygiene, personal organization, home maintenance, etc. Provides therapeutic counseling services in accordance with clinical algorithms. Assists in completing intake assessments and diagnostic formulations as needed. Coordinates services within the Agency and with other community providers. Assists with the involvement and education of the consumers family at a level acceptable to the consumer. Obtains authorizations as needed from third party payers. Assists with monitoring and continued assessment of assigned consumers. These activities may require home visits. Responds to crisis or potential crisis situations and ensures the appropriate level of care through the coordination of services or the provision of community support services. Assists with on-call services in accordance with Agency procedures. Facilitates skills training and therapeutic groups. Provides transportation for consumers in an agency-provided vehicle to and from community resources or social activities as needed. Assists consumers in planning and implementing social/leisure activities as appropriate, including taking consumers into the community for outings and social/leisure skills development or maintenance. Documents services in the automated clinical record keeping system with 24 hours after services have occurred. Maintains required productivity levels as outlined in Center policies. Maintains confidentiality of information concerning consumers and family members. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality QUALIFICATIONS   EDUCATION AND EXPERIENCE: Masters degree in Psychology, Social Work, or related field with 2 to 3 years of specialized experience.   MATHEMATICAL SKILLS: Basic math skills required. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to carry out oral and/or written instructions. Ability to operate as a team member, yet able to make positive, individual judgments. Ability to assess needs of consumers and implement a training plan. Ability to maintain a list of resources in the community. Ability to recognize and report side effects of psychoactive medications. Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care. Ability to call in clinical information for authorization. Ability to work collaboratively with co -workers. Ability to work in a high stress environment, take initiative and be creative. Ability to drive a multi-passenger vehicle. Ability to successfully use an automated clinical record keeping system. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Licensure as LPC, LCSW or Ph. D TB Test, CPR, First Aid and PMAB TAC web-based training PHYSICAL DEMANDS & WORK ENVIRONMENT   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day.   TRAVEL: In county travel may be required: occasionally NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES Positions that are community-based, in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Centers risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare. WORK ENVIRONMENT: The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold.  

Benefits Information and Perks:

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision

• Paid Time Off

• Paid Holidays

• Employee Assistance Program

• Retirement Plan, including employer matching

• Health Savings Account, including employer matching

• Professional Development allowance up to $2000 per year

• Bilingual Stipend – 6% of the base salary

• Many other benefits

Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
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