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Saks Global

Saks Global

Luxury retail operating group

Associate Selling

Part-Time
$15 - $17.10/hr
Entry
Atlanta, GA, USA
In Person

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Experience in a retail, customer service, or sales environment is required.
  • A proven sales track record and results-driven mindset are required.
  • The ability to deliver a high standard of customer service and build exceptional customer relationships is required.
  • Thorough knowledge of the fashion industry and a passion for sharing fashion expertise are required.
  • The ability to act promptly in routine situations and identify a clear plan of action leading to a positive customer outcome is required.
  • The ability to operate radios, point-of-sale registers, ticket scanners, and sensor removers is required.
  • Flexibility to work evenings, weekends, and public holidays is required.
Responsibilities
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Maintain familiarity with store inventory to provide customers with product knowledge.
  • Greet customers and educate them on current promotions.
  • Build customer relationships to foster repeat business and promote the Saks credit card.
  • Process sales transactions efficiently and accurately using the point-of-sale register system while adhering to checkout standards.
  • Resolve customer issues in alignment with the company values of trust, integrity, and respect.
  • Achieve individual and store goals for sales, customer acquisition, and loyalty-program participation.
  • Maintain the selling floor and fitting rooms, including resizing fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows as needed.
  • Complete the markdown process with urgency and accuracy according to company standards.
  • Participate in store programs and selling events.
  • Maintain the proper display of merchandise in compliance with brand standards.
  • Adhere to asset-protection control and compliance procedures.
  • Support the store shortage and theft-awareness program through company-provided reporting methods.
  • Complete tasks or special projects assigned by store leadership.

About the company

Saks Global is a luxury retail operating group now presented publicly as Exemplar Luxury Group. The group supports luxury department-store and e-commerce businesses through merchandising, brand partnerships, customer experience, and shared operations. It serves luxury shoppers, brand partners, vendors, retail employees, and digital commerce customers. Its operating model centers on a portfolio model connecting store operations, e-commerce, merchandising, marketing, logistics, technology, and corporate services. Teams work across retail operations, merchandising, buying, e-commerce, marketing, technology, logistics, finance, and customer care. Teams support coordinated daily delivery.

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