GPU Compute Partnerships & Commercial Operations Manager

The role

We’re looking for a GPU Compute Partnerships & Commercial Operations Manager to secure and manage the external GPU capacity that enables our inference business to serve customers and grow.

Working closely with GTM, technical, and finance teams, you’ll translate commercial demand into provider sourcing priorities, help secure commercially attractive capacity, and manage provider agreements throughout their lifecycle. Your work will help ensure that capacity availability, deployment timelines, and provider economics support customer commitments and business objectives.

You’ll own day-to-day commercial and operational coordination with compute providers — from evaluating proposals and progressing agreements to managing capacity changes, validating service delivery, and ensuring accurate billing.

You’re welcome to work remotely from the United States.

Your responsibilities will include:

• Align compute supply with commercial demand: Work with GTM and technical teams to understand expected customer demand, deployment requirements, and timing, and translate these into external capacity sourcing priorities.
• Source and evaluate compute partners: Identify and assess GPU providers based on pricing, available capacity, deployment timelines, service reliability, and suitability for customer inference workloads.
• Support commercial negotiations: Compare proposals and help negotiate rates, capacity commitments, payment terms, service levels, and remedies that support the economics and delivery requirements of the inference business.
• Drive agreements to execution: Coordinate Legal, Finance, Procurement, Security, and technical stakeholders through review, approval, signature, provider onboarding, and purchase order creation, keeping timelines aligned with planned deployments and customer commitments.
• Manage ongoing compute partnerships: Serve as a primary commercial and operational contact for providers, coordinating capacity changes, service escalations, renewals, and contractual follow-through as business needs evolve.
• Reconcile provider performance: Review monthly availability and SLA reports against contractual commitments and internal monitoring data. Work with providers and technical teams to resolve discrepancies and capture applicable service credits.
• Manage billing accuracy and commercial adjustments: Validate charges against agreed rates, billable capacity, service periods, and delivered service. Resolve billing disputes and ensure contractual credits and adjustments are reflected.
• Coordinate timely payments: Work with Finance and Accounts Payable to ensure approved invoices are paid on time and outstanding issues are resolved, supporting continuity of critical capacity relationships.
• Maintain visibility into capacity and commitments: Track contracted capacity, spend, payment schedules, renewal dates, notice periods, provider performance, and open issues to inform commercial planning and upcoming capacity decisions.

We expect you to have:

• Experience in infrastructure partnerships, commercial operations, technology sourcing, or vendor management supporting a commercial business.
• Strong commercial judgment and the ability to connect capacity availability, provider terms, and service performance to customer delivery and business economics.
• Experience coordinating agreements across Legal, Finance, Procurement, and technical teams.
• Confidence working with pricing, contractual commitments, operational data, invoices, and service credits.
• Strong project management and communication skills, with the ability to drive progress across teams without direct authority.
• Comfort with infrastructure concepts and translating technical requirements into commercial and operational actions.
• Attention to detail in reconciling discrepancies and maintaining clear records of obligations, decisions, and adjustments.

It will be an added bonus if you have:

• Experience with GPU compute, cloud infrastructure, data center services, or other capacity-based technology partnerships.
• Familiarity with inference workloads and the factors affecting capacity requirements and unit economics.
• Experience supporting capacity planning in a customer-facing or GTM environment.
• Experience administering SLAs, availability calculations, service credits, and consumption- or commitment-based billing.
• Familiarity with contract management, procurement, and accounts payable systems.

What success looks like:

• External GPU capacity is secured in time to support customer deployments and commercial demand.
• Provider pricing and commitments support the inference business’s commercial objectives.
• Agreements and internal approvals progress in line with deployment timelines.
• Provider issues and capacity changes are resolved with clear ownership and follow-through.
• Monthly service delivery and invoices are reconciled accurately, with applicable credits and adjustments captured.
• GTM, technical, and finance teams have clear visibility into available and committed capacity, spend, and upcoming provider decisions.
  

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

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Base Compensation Range 160000 - 205000 USD