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Day & Ross

Cross-border logistics and transportation services

Terminal Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeSurrey, BC, CanadaNo salary listedIn-person

About the Job

Requirements

  • Three to five years of experience leading teams, developing talent, and managing culture and performance.
  • Leadership experience in transportation or operations and experience in various transportation roles are ideal.
  • Ability to lead by example, coach, and support staff and other leaders.
  • Strong conflict resolution and leadership skills.
  • Customer service orientation and urgency, with troubleshooting and problem-solving skills.
  • Computer skills, including the Microsoft Suite; AS400 is preferred.
  • Ability to lead and reinforce a strong workplace safety culture.
  • English verbal and written proficiency is required; French or other languages are an asset.

Responsibilities

  • Safely lead the terminal team to meet stakeholder expectations for service, quality, and productivity while managing operational costs within a network.
  • Empower and lead the team to meet organizational objectives.
  • Develop key performance indicators to drive service, quality, and safety.
  • Ensure supervisors improve safety results by leading regular safety blitzes and safety walkabouts and developing a culture of peer-to-peer safety interaction.
  • Interact with other Operations departments and supervisory teams at other terminals to enable on-time service and quality.
  • Manage multiple issues with competing priorities simultaneously.
  • Manage the budget and workforce productivity.
  • Prioritize and manage customer shipments to maximize profit.
  • Develop supervisors and employees by evaluating their performance, providing focused feedback, and offering coaching and guidance.

Desired Qualifications

  • French or other languages are an asset.
  • AS400 computer skills are preferred.

About the Company

Day & Ross

Cross-border logistics and transportation services

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a diverse set of customers. It moves freight end-to-end by coordinating pickups, using technology for real-time visibility and tracking, and leveraging its Business Agility Hub in Fredericton to integrate new tech. It differentiates itself with personalized customer service, tight pickup coordination, cross-border capabilities, and a large, stable workforce recognized as a top employer. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong service performance.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Hartland, Canada
Founded
1950

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