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Mercier Consultancy Group

Danish Speaking Transportation Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece

About the Job

Requirements

  • Native or fluent spoken and written Danish is mandatory.
  • A valid EU passport is mandatory.
  • Previous customer service experience is required; transportation or logistics experience is ideal.
  • Strong English proficiency is required for inter-departmental communication.
  • Problem-solving ability and ability to work remotely within Greece are required.

Responsibilities

  • Provide support to Danish-speaking clients using global transportation and logistics platforms.
  • Manage inquiries about shipping schedules, booking updates, and cargo transit status.
  • Resolve complex transportation issues to ensure customer satisfaction.
  • Communicate with transportation partners to support seamless service delivery.
  • Use software tools to track shipments and troubleshoot logistical bottlenecks in real time.
  • Contribute to continuous improvement of the transportation support process through customer feedback.
  • Ensure interactions meet the service standards expected in the transportation sector.

Desired Qualifications

  • Transportation or logistics industry experience.

About the Company

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