Director – Value Creation Support & Services
About the job
- At least 7 years of experience working for technology companies, with progressive responsibilities.
- At least 3 years of operations experience at a high-growth enterprise software-as-a-service company with at least $300 million in annual revenue.
- Experience leading transformational projects spanning artificial intelligence adoption, organizational design, and workflow automation or optimization, with significant and quantifiable business impact.
- Demonstrated experience building with artificial intelligence tools, such as large language model application programming interfaces, agents, or artificial-intelligence-native workflows, rather than only using them as a productivity shortcut.
- Experience working closely with C-level executives and establishing immediate credibility and rapport.
- Strong ability to analyze data at scale.
- Strong organizational skills and the ability to manage multiple projects and priorities simultaneously with focus and attention to detail.
- Ability to manage ambiguity and achieve results in a fast-paced and demanding environment.
- Ability to influence multiple stakeholders across varying levels of seniority.
- Embed within portfolio companies to diagnose areas of opportunity, define strategic priorities, and deploy targeted improvements spanning artificial intelligence adoption, process automation, workflow and knowledge optimization, organizational design, and cross-departmental workflows.
- Serve as a trusted advisor to portfolio company executives, including chief executive officers, chief operating officers, chief commercial officers, chief technology officers, and other functional heads, in developing and implementing initiatives that advance targeted performance goals.
- Build and codify best practices into products and playbooks that serve as blueprints and accelerate adoption across portfolio companies.
- Design and lead cross-portfolio programs that bring together portfolio companies facing similar challenges, driving adoption of best practices to deliver impact at scale.
- Drive strategy for the adoption of emerging technologies and operational innovation by identifying high-priority use cases, recommending technology partners, and architecting scalable technology solutions.
- Partner with investment professionals on investment thesis development, investment modeling, and value creation planning when evaluating new investments.
- Identify and cultivate relationships with best-in-class vendors and technology partners, overseeing solution implementation to ensure seamless integration and delivery of measurable outcomes across portfolio companies.
- Experience within Services, Onboarding, or Customer Support is preferred.
- At least 2 years of experience at a leading consulting firm, investment bank, venture capital firm, or private equity firm; an enterprise software-as-a-service focus is preferred.
About the company
Vista Equity Partners is a global investment firm that focuses on enterprise software, data, and technology-enabled industries. It manages more than $100 billion using a mix of private equity, private credit, permanent capital, and public equity strategies. The firm buys software and tech-enabled companies, grows them, and then sells or holds them for returns. It operates its own in-house Vista Consulting Group, which provides hands-on help in areas like sales, product management, and finance to improve revenue and efficiency, funded by management fees and carried interest from investments. Compared with others, Vista differentiates itself with a systematic, in-house approach to value creation and a large, varied fund lineup that supports different stages of a company's life cycle. Its goal is to generate strong, long-term returns by scaling portfolio companies through disciplined investing and operational improvement, while exploring technologies such as generative AI to drive growth.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$14.2B
Headquarters
Austin, Texas
Founded
2000
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Simplify's Take
What believers are saying
- Arcee AI’s September 17, 2026 Series B gave Vista frontier open-weight AI exposure.
- Vista’s July 16, 2026 AI report showed Nexthink AI ARR jumped to $109 million.
- StarRez added Five Arrows on January 15, 2026, validating Vista’s enterprise-software platform.
What critics are saying
- Cvent settlement finalized July 10, 2026; Delaware suits attack Vista’s control-transaction process.
- PowerSchool’s $26.5 million settlement and KnowBe4 litigation keep fiduciary-duty claims active.
- Prolonged takeover scrutiny raises deal friction, weakens auctions, and compresses future returns.
What makes Vista Equity Partners unique
- Google Cloud partnership April 22, 2026 gives portfolio FDEs and Gemini access.
- Vista’s Agentic Factory turns portfolio software into deployable enterprise AI products.
- 25 years and 650-plus transactions built a repeatable operational playbook and in-house consulting.
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Benefits
Remote Work Options
Company News
Jeeves has raised $110 million from investors including Andreessen Horowitz and Coinbase to expand its crypto infrastructure. The fintech company, founded in 2019, offers corporate cards and expense management tools primarily for businesses in Latin America and emerging markets. Between 50% and 60% of Jeeves' international payments now settle using stablecoins, mainly USDC. The platform supports dedicated stablecoin accounts for USDC and EURC, enabling instant, low-fee transactions that bypass traditional banking systems. The company has raised over $570 million in total across equity and debt rounds, reaching a peak valuation of $2.1 billion in 2022. Jeeves' payment volume has grown from approximately $400 million to over $3 billion, with plans to expand into more than 25 countries. The new funds will support stablecoin wallet development, AI agents, and instant payouts.
Azerbaijan and Vista Equity Partners explore new global financial market opportunities. Aysel mammadli. BAKU, Azerbaijan, September 26. Discussions were held with Vista Equity Partners regarding new opportunities emerging in global financial markets and the prospects they offer for attracting investment to Azerbaijan's economy during Minister of Economy Mikayil Jabbarov's meeting with the founder and chairman of Vista Equity Partners Robert Smith on the sidelines of the 2nd Azerbaijan International Investment Forum today. This was reflected in a report by the Ministry of Economy. During the meeting, views were exchanged regarding Azerbaijan's investment potential, the economic reforms being implemented in the country, and the opportunities created for international investors. The discussions focused on emerging opportunities in global financial markets and the prospects they offer for attracting investment to the Azerbaijani economy. The parties reviewed new areas of investment of mutual interest and exchanged views on opportunities to develop cooperation between Azerbaijan and Vista Equity Partners.
BSP adds to capital formation team. September 23 2026 Benefit Street Partners (BSP) has expanded its capital formation team with three senior appointments. The investment manager has hired Godfrey Gill and Peter Moore as managing directors as well as Nadia Patel as global head of insurance. Moore has joined the firm from The TCW Group, where he spent 21 years in various positions, while Gill joins from Vista Equity Partners, where he served as managing director for more than six years. Patel has joined the firm from PAG, where she was executive director, head of North American insurance and solutions for more than three years. "Their appointments reflect our continued investment in strengthening our global capital formation platform and the expertise and resources we bring to our clients," BSP said on LinkedIn, where it announced the appointments. BSP is a global alternative credit investment manager with $96.4bn (£72.7bn) in assets under management and strategies across areas such as direct lending, infrastructure debt and liquid credit.
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