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ID.me

Runs a digital ID wallet for online sign-ins

Staff Software Engineer - Trust Service Team

Backend EngineeringConfirmed live in the last 24 hours
Full-timeMountain View, CA, USA

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • At least 8 years of professional software engineering experience building and operating high-availability, correctness-critical backend services.
  • Ability to lead complex, cross-team technical initiatives from definition through delivery with minimal oversight.
  • Deep comfort with relational databases, including schema design, complex queries, query-performance reasoning, and safe production schema evolution.
  • Experience designing and versioning REST APIs and owning contracts relied on by downstream teams and SDKs.
  • Proficiency with AI-assisted development tools such as Claude Code or Cursor, and commitment to an AI-first engineering culture that improves team quality and velocity.
  • Strong written and verbal communication skills, with experience influencing technical direction across engineering, product, and security stakeholders.

Responsibilities

  • Own the technical vision and architecture for the Trust Service, including its data model, API surface, query and write patterns, and operational characteristics at scale.
  • Drive architectural decisions to improve correctness, observability, and evolvability without breaking consumers.
  • Own REST API contracts and the inspection data model used by downstream services, identity workflows, and product teams.
  • Lead decisions on versioning, backward compatibility, and safe introduction of new inspection types and identity providers; maintain contract integrity across teams.
  • Set the team's standards for code quality, system design, and engineering best practices, and mentor senior and mid-level engineers through code reviews, design discussions, and architectural guidance.
  • Partner with Identity, Authentication, Fraud, Workflow, Platform, and Compliance teams; align on shared data-model decisions and multi-team API changes; provide technical direction on Trust Service capabilities.
  • Own availability and correctness of production trust reads and writes; lead observability, alert hygiene, query performance, capacity planning, and incident response initiatives.
  • Ensure the service meets security and compliance requirements for a NIST 800-63-3 IAL2/AAL2 credentialing system.
  • Provide technical input into team and platform roadmap planning and advocate for investments in reliability, data-model flexibility, API ergonomics, and developer experience.

Desired Qualifications

  • Deep experience with Java or another JVM language, including applying modern language features in production systems.
  • Familiarity with graph or highly relational data models, entity relationships, traversal patterns, and tradeoffs among read/write patterns at scale.
  • Ability to reason about identity-trust decisions, including verification of identity claims, reliability differences among inspection methods, and temporal decay or expiration effects on downstream access.
  • Experience with identity standards such as NIST 800-63-3, OAuth2, or OpenID Connect, particularly in federal or regulated-industry deployments.
  • Ability to own and evolve platform APIs consumed by multiple internal teams, including the contract lifecycle from design through versioning and deprecation.
  • Track record of improving engineering culture through documentation, technical standards, architectural review, and developer-experience improvements.
  • Experience in regulated industries such as government, healthcare, or financial services.

About the Company

ID.me

Runs a digital ID wallet for online sign-ins

ID.me runs a digital identity wallet that lets people prove who they are online once, then sign in to government agencies, health systems, and online stores without repeating the check. In 2018, it became the first identity provider certified to the federal standard for proving a person's identity online, and in 2021 the IRS adopted it for taxpayers' online accounts. Users photograph a government ID and take a selfie, or confirm who they are with an ID.me agent on a video call, and the result is saved for reuse on other sites. Organizations that accept ID.me pay for each check or through subscriptions, and people use it for free. ID.me was founded in 2010 to verify military members for online discounts and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
Series E
Total funding
$727.3M
Headquarters
McLean, VA
Founded
2010

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