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Baystate Health

Operates regional hospitals and health services

Assistant Nurse Manager - Neonatal Intensive Care Unit, Continuing Care Nursery

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSpringfield, MA, USA

About the Job

Requirements

  • Successfully pass the Board of Registration in Nursing Examination and hold a license in the Commonwealth of Massachusetts.
  • Hold a current American Heart Association Health Care Provider Basic Life Support certification.
  • Hold an associate degree in nursing.

Responsibilities

  • Support daily clinical operations of the NICU, ensuring safe, efficient, and high-quality care for critically ill and premature newborns.
  • Provide clinical leadership and mentorship to nurses and interdisciplinary team members, fostering professional growth and clinical excellence.
  • Collaborate with the Nurse Manager and leadership team to implement unit goals, policies, quality initiatives, and evidence-based practices.
  • Promote patient- and family-centered care by supporting families through complex neonatal hospitalizations and encouraging effective communication and partnership.
  • Monitor staffing, scheduling, and resource utilization to maintain appropriate nurse-to-patient ratios and ensure continuity of care.
  • Support quality and safety initiatives by monitoring clinical outcomes, identifying areas for improvement, and implementing strategies to reduce risks and improve patient outcomes.
  • Facilitate staff education and competency development, including orientation, ongoing education, performance feedback, and professional development opportunities.
  • Serve as a visible leader and clinical resource during daily operations, addressing patient-care concerns, resolving staff issues, and promoting a culture of teamwork, accountability, and excellence.

Desired Qualifications

  • Have a minimum of 3–5 years of nursing experience in a related setting.

About the Company

Baystate Health

Operates regional hospitals and health services

Baystate Health is a large healthcare organization serving western Massachusetts with about 13,000 employees and five hospitals that together house around 980 beds. It provides a wide range of patient care and community health services and aims to improve the health of people in its communities every day with a focus on quality, safety, value, and experience. Its work spans patient care from the bedside to education and workplace health, reflecting a community-first mission where treating people with dignity and equity matters. The organization positions itself as a major regional provider and economic driver, emphasizing accessible care and local impact. What sets Baystate Health apart is its scale in western Massachusetts, its integrated approach to care and community health, and its role as a local employer and leader in health outcomes. The goal is to make healthcare accessible and to continually improve health and wellness for the communities it serves.

Company size
5,001-10,000
Company stage
Grant
Total funding
$3.9M
Headquarters
Springfield, IL
Founded
1873

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