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Autotrader

Online automotive marketplace connecting buyers

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeManchester, UK£26.3k - £45kHybrid

About the Job

Requirements

  • Proven experience in a B2B account management role or similar.
  • A track record of achieving commercial key performance indicators such as revenue growth, product uptake, and retention.
  • Strong commercial acumen to identify growth opportunities and mitigate risk.
  • Confidence communicating with a range of customers, influencing decisions, and developing long-term partnerships.
  • Experience turning data and insight into actionable recommendations.
  • Ability to manage multiple priorities.
  • Passion for customer success and digital transformation.
  • Ability to collaborate with the wider team to share insights and drive better customer outcomes.

Responsibilities

  • Manage and develop existing customer accounts, building long-term, trusted relationships.
  • Act as a strategic partner, using insight, performance data, and market knowledge to understand customer objectives and help achieve measurable return on investment.
  • Identify commercial opportunities and recommend appropriate solutions to deliver growth.
  • Deliver customer performance reviews that present insights, trends, and growth opportunities through a compelling, data-driven narrative.
  • Contribute to continuous improvement by sharing best practices and customer feedback internally.
  • Engage customers through a range of communication methods.
  • Embed value and manage risk by understanding each customer’s goals and objectives and ensuring they have the right products and services to deliver maximum return on investment.

About the Company

Autotrader

Online automotive marketplace connecting buyers

Auto Trader UK operates as a digital marketplace that connects car buyers and sellers across the United Kingdom. It started as a printed magazine in 1977 and moved online in 1996, building a large online catalog where individuals and dealers can post car listings with details, photos, and prices. Buyers use the site to search, filter, compare, and contact sellers, while sellers reach a wide audience through the platform. Compared with competitors, Auto Trader’s advantage comes from its long history and broad reach in the UK, its evolution from print to a dominant online marketplace, and its established brand, including a public listing on the London Stock Exchange in 2015 that boosted credibility and visibility. The company’s goal is to remain the leading digital platform for buying and selling new and used cars in the UK by providing a convenient, trustworthy, and wide-ranging marketplace for both private sellers and dealers.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Manchester, United Kingdom
Founded
1977

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