Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your Role:

Global Relay delivers enterprise services to 23,000 customers across 90 countries, including 22 of the top 25 global banks. This is a fantastic opportunity to make an impact by extending automation capabilities that can scale across 1000’s of nodes. We are looking for someone who is motivated to automate ’on-prem’ only solutions including Linux based OS Updates, configuration management and custom based implementations created by our talented developers. In parallel to automation the role will involve fine tuning monitoring and alerting solutions as well as investigating and resolving complex issues.

Collaborate with development teams to reduce TOIL related to bespoke application deployments and associated tooling
Deploy, update and tune Linux based systems
Collaborate with application support teams to share and document knowledge and operational run books
Implement highly effective monitoring/alerting solutions
Comfortable working in a cross geographic team.
Troubleshoot and resolve issues and implement solutions to prevent them reoccurring
Scale and manage infrastructure with high throughput, availability and storage requirements
Assist with urgent issues including on being part of an on-call rota to provide 2nd level troubleshooting support when required
"Automate all the things"

About You:

We are looking for someone who is willing to grow in the role and extend their skill set as our Information Archive solution continues to evolve to meet our future architectural goals to exceed customer expectations

Motivated to learn and apply new solutions
Enjoys automating away manual tasks using scripting (Bash, Python, etc.) and configuration management tools such as Ansible and Puppet
Minimum 3 years of experience as a Linux system administrator of bare metal, VM and orchestrated deployments
Experienced in working in agile teams
A desire to dig deep to troubleshoot, debug and decouple the layers that comprise of automated deployments and configuration management
Experience in troubleshooting networking issues
Ability to analyse complex systems and problems and express them in simple terms
A problem solver who takes initiative
Effortlessly self-motivates while working on team-based projects
A well organised, thorough and detail oriented person
Able to keep the "bigger picture" in mind while prioritising conflicting demands and tasks
Confident enough to voice your opinion, ask questions and not afraid to suggest a better solution, without being abrasive
Enjoys collaborating with others, including other functional teams to implement automated, scalable, stable and efficient infrastructure
Motivated to apply best current security practices

Nice to haves:

Experienced in delivering technical solutions to fulfil strict compliance requirements (ISO27001, SOC2 etc.)
Experience researching and advising on new technology
SQL administration (Postgres, MySQL, SQL Server, Oracle, etc.)
Hands on Kubernetes experience
Containerisation experience (Docker, Podman)
High level understanding of object oriented languages (Java, C# etc.)
Experience with web servers and load balancers (Apache, Nginx, HAProxy, etc.)
Monitoring and logging infrastructure (Grafana, Loki, Prometheus, Alert Manager, etc.)
Experience of CICD practices

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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