Manager Commerce Media, Profitero

Location: Chicago (3x/week in office)

Who We Are

Profitero is the trusted commerce partner to over 4000 of the world’s leading brands, with an end-to-end system that connects data, insight and action to accelerate growth. With Profitero, marketing, sales and operations teams can get accurate, reliable digital shelf insights across 1200+ retailers in 70+ countries, guidance from experienced commerce practitioners, and shelf-intelligent automation and AI tools that empower them to go faster.

Role Overview

In this newly created cross-athlete role on our growing team, the Manager of Commerce Media will be responsible for supporting Shelf Intelligent Media, a rapidly growing solution for automating & integrating Profitero’s digital shelf analytics with industry-leading retail media bid management platforms.

• For Shelf Intelligent Media Activation (Search & DSP) customers, you will:
  • Help new customers activate Shelf Intelligent Media on platforms like Skai & Pacvue
  • Ensure a smooth onboarding, flag anticipated blockers, and set expectations
  • Work closely with customers to troubleshoot, share new features & onboard customers to test them
  • Collect feedback. You will represent the voice of the customer and directly influence our roadmap

You will work directly with your Associate Directors, agencies, and retail media partners to grow clients’ brands & our product capabilities globally. 

The ideal candidate has experience in retail media campaign management and is eager to build, grow, & learn as a team. You are comfortable with ambiguity. You enjoy digging into platforms to proactively identify opportunities, diagnose blockers, and offer solutions.

Who You Are 

• You have 2+ years of retail media hands to keys experience with mid-market or enterprise clients. Retail search experience required; any DSP experience is a bonus
• You’ve become a power user in one or more bid management platforms which may include Amazon Ads, Walmart Ad Center, KPM Prism/PromoteIQ, Pacvue, Skai, etc.
• You can quickly develop a comprehensive understanding of and perspective on new concepts and products
• You’re ambitious, intrinsically motivated, a strong collaborator, detail oriented, and organized
• You’re excited to work in a small, nimble team with high growth potential
• You’re interested in working with media agencies & advertising/marketing technology partners
• You have a high “do to say ratio” and value “achievement over activity”

What You’ll Do

• Support implementation of Shelf Intelligent Media, working with the team, partners, and our shared customers to ensure adoption & continued usage of the products
• Support implementation of existing/new features with clients. Generate interest, troubleshoot, gather feedback & incorporate into near- & long-term roadmaps
• Analysis of Shelf Intelligent Media customer performance
• Project management in trackers & software such as Trello
• Work with your Associate Directors (you will report to one as your career coach, but support both) to provide your POV, use cases, and influence our product roadmap
• Cultivate deep expertise about our industry, customers, offerings, and the competitive landscape
• May occasionally help with H2K in-platform account management & development of L&D materials
• Assistance with client facing presentations and case study development

What You’re Good At

• Working in-platform with retail media bid management platforms & DSPs
• Analyzing media data sets in Excel to inform optimizations and development of performance insights
• Thinking creatively with an analytical mindset
• Being intrinsically motivated and comfortable with change
• Building relationships, communicating, and balancing working independently and with team members
• Being inquisitive and challenging the status quo
• Excellent organizational and time management skills

Why you want to work at Profitero:

Profitero cares about its employees. As a company we feel that as our employees are always going the extra mile, so should we. That’s why we offer fantastic benefit packages to our employees, including:

• Rich Health Dental & Vision plans
• Smart, genuine and cool people work here
• Competitive salary ***commensurate with experience
• 401K plan with match
• Flexible PTO
• Commuter benefits
• Employee Assistance Program (EAP)
• Free on-site amenities including office snacks, coffee barista, beer & wine
• Access to Personal Learning Development Library
• Publicis ‘Work Your World’ initiative: every employee will be able to work from any of the 100+ countries where Publicis operates, for six weeks a year
• Volunteer opportunities

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.