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Vinfen

Health and human services for disabilities

Residential Counselor - Developmental Disabilities

Part-TimeDeadline 4/6/27
$20.75/hr
Entry
Burlington, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required; in some cases, experience may substitute for academic training.
  • A valid driver's license must be presented at employment. Applicants must be at least 21, have held a valid U.S. driver's license for at least six months, maintain adequate insurance if using a personal vehicle, and pass a driver's screening background check.
  • Ability to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds or using a two-person lift, and assisting persons served with daily living tasks.
  • Ability to operate a computer, calculator, copier, and printer; sit, reach, climb stairs, and maneuver through narrow spaces or hallways; and remain stationary for periods as needed.
  • Ability to speak, hear, and communicate with persons served, staff, and external representatives, with the specified close, distance, color, peripheral, and depth vision and focus adjustment abilities.
  • CPR certification is required within two weeks of hire; First Aid within two weeks; MAP within 150 days; PBS Tier 1 within 150 days; and Safety Care within 90 days.
  • Knowledge and use of advocacy techniques, different communication styles, empowerment and self-advocacy techniques, participatory planning, physical personal management, household management, and crisis intervention techniques.
  • Sensitivity to cultural, religious, racial, disability, and gender issues.
  • Participatory, collaborative, and teaching skills; ability to work independently and as part of an interdisciplinary team; adapt communication to varied individuals; and work professionally and confidentially.
  • Ability to communicate effectively orally and in writing, and motivation to learn and practice new skills consistently.
Responsibilities
  • Support individuals in the residential program through individual and group support, teaching skills that promote independence and quality of life, and maintaining a safe, secure, and clean environment.
  • Assist individuals to integrate into their communities, develop and maintain friendships, and access community-based supports and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being.
  • Support individuals to make choices, advocate for themselves, participate in decisions about their supports and lives, and pursue their own vision of a good life.
  • Support access to assistive technology and adaptive equipment to augment communication, community access, and independent living.
  • Support individuals in securing, maintaining, and growing work, volunteer, and other community-engagement opportunities.
  • Encourage individuals and their families to maintain strong partnerships with staff and other interested parties.
  • Train and support individuals in rehabilitative and behavioral interventions and monitoring, fire and safety regulations, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning and cooking, household chores, use of generic resources, and related areas.
  • Perform hands-on program tasks as needed to implement support plans and provide transportation as necessary.
  • Assess individuals' physical and emotional status and report changes to a supervisor; monitor individual funds as needed.
  • Maintain individual records, collect behavior and academic data, keep progress notes, and document incidents, programs, and routine activities in communication logs.
  • Procure, store, administer, document, and dispose of medication in accordance with MAP requirements, funding-source regulations, and company policy.
  • Communicate with and provide information to interested parties, including the program nurse, case managers, and Visiting Nurses Association.
  • Participate in mandated training and staff meetings and ensure compliance with internal and external regulatory policies, procedures, and standards.
  • Maintain home safety and upkeep, including housekeeping, snow shoveling, and trash removal; comply with corporate and divisional policies, safe-work practices, workers' compensation, universal precautions, and exposure control.
  • Complete required paperwork and logs, including communication logs, community membership logs, and activity schedules.
  • Provide shift coverage in other homes or programs as assigned by a supervisor.
  • Function as a human rights advocate, provide physical intervention or First Aid during behavioral or medical emergencies, and serve as a reporter to the Disabled Persons Protection Commission.
  • Assist in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
  • Perform other related duties as required.
Desired Qualifications
  • Candidates with one or more years of experience and/or training in a related function are preferred.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Pet Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Leave
  • Tuition Reimbursement
  • Employee Referral Bonus