Specialist

Specialist, High End Business Development
 

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:
CHANEL is looking for a Specialist of High-End Business Development to join our Watches & Fine Jewelry Division in New York to grow and develop the High Jewelry and Haute Horlogerie business at CHANEL. You will play an important role in assisting with product movement and allocation for High Jewelry within the US.  You will also support in managing and evolving CHANEL’s High-End client program.  A high level of collaboration is required with cross-functional teams to service boutique needs and client requests while simultaneously supporting new collection launches and reaching overall financial objectives. In this role you will partner closely with the Manager & Senior Group Director of High-End Business Development in strategizing and managing product management and client development opportunities. This role interfaces predominantly with our boutique teams and Global High-End Business Development partners.

What impact you can create at CHANEL:

• Coordinate transfers between retail boutiques for specific client appointments as well as inbound and outbound movement of international transfers.
• Analyze all product requests with a critical and solution-oriented mindset, proactively identifying opportunities, proposing alternatives, and making strategic suggestions to drive business and optimize sales performance.
• Act as liaison between the US and Global High-End Business Development teams to manage client requests and the inbound and outbound movement of international transfers.
• Partner with PR regarding all High-End product loans for press features and editorial shoots.
• Assist in the management of High-End model stock, partnering with visual merchandising, boutique leadership and sales associates to maintain boutique assortments from a visual perspective and ensure proper assortments to support market and client needs.
• Work closely with Customs Compliance team to ensure accuracy on all High-End proformas prior to shipping internationally.
• Partner with the Operations, Aftersales, and WFJ Service Center to ensure all High-End inventory is well maintained, product is sent to internal boutiques and external markets on time, and ETAs for client appointments and High-End events are met.
• Provide boutique teams with selling tools on all current and new collections, creating client portfolios, and providing sales associates with necessary product knowledge.
• Assist in the organization and planning of all local and international High-End events, supporting in the product movements and event logistics.
• Assist in entertaining VIC clients during local US events and supporting sales associates during High-End selling ceremonies.
• Assist in the management of the Ultimate Platform database, recording all past and current client data, building reports on client behavior and product interests.
• Run inventory and sales reports, assisting Manager, High End Business Development in analyzing stock to sales ratio, and request replenishment from our global counterparts to maximize opportunities and drive sales and image.

You are energized by:

• Working in a highly collaborative and dynamic environment; embracing change and being both creative and agile.
• Interacting with and engaging top CHANEL clients
• Navigating complexity and supporting consistent transformation and change
• Self-starter, with strong analytical skills and attention to detail.
• Connecting the dots on problems, bring a key eye for details and expert problem perception.

What you will bring to the team:

• Excellent skills in Excel (comfortable using Pivot Table functions and Vlookup for analysis).
• Highly skilled in Powerpoint, with specific ability to build compelling and engaging decks with key insights based upon data.
• A strong analytical skillset and comfortability working with data and numbers.
• An understanding of VIC client socio-cultural nuances from market to market across the US
• Deep understanding of how to leverage data to implement actionable strategies and solutions.
• Solid understanding of the supply chain including inventory management and distribution
• Strong interpersonal communication skills, including the ability to communicate with internal and external teams and clients.

• Strong organizational and time management skills.
• Ability to deliver tight deadlines while being detail oriented.
• Ability to thrive in fast-paced environment with self-motivated mentality.

Position Logistics:

• Bachelor's degree required
• Must be able to work independently and transparently, possessing the judgment to provide frequent and concise management updates to US and Global teams.
• Ability to work well as part of a team and demonstrate flexibility in working within a continually evolving and demanding environment.
• 2-4 years minimum of luxury WFJ experience.
• Ability for domestic travel, approximately 10%.
• Position is based out of New York Corporate Headquarters.
• Role requires a minimum of three days in-person office presence at the designated location/office.

Compensation:

• The anticipated base salary range for this position is $61,400- $83,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    
• For more information, please navigate to the Fondation Chanel website here  

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.