Data Entry Analyst

Job Description

About the Role

We are looking for a detail-oriented and customer-focused professional to join our Service Data team. The role combines logistics administration, data management, warehouse support, and customer service activities. You will play a key role in ensuring the accurate processing of inbound and outbound logistics transactions while acting as a bridge between customers, warehouses, transport providers, and internal stakeholders.

Key Responsibilities:

• Process and maintain logistics and warehouse-related data within company systems
• Create, update, and validate inbound and outbound orders
• Review transport and shipping documentation to ensure accuracy and completeness
• Monitor shipment status and update customers and stakeholders as required
• Coordinate with warehouses, transport providers, customs agents, and internal teams to ensure smooth execution of operations
• Manage shared mailboxes and respond to customer inquiries in a professional and timely manner
• Maintain operational trackers, reports, and supporting documentation
• Follow established procedures and service level agreements to ensure data quality and operational excellence
• Identify discrepancies, investigate issues, and proactively drive resolution
• Participate in process improvement and automation initiatives aimed at increasing efficiency and service quality

Qualifications

Education: 

• University Degree, preferably in a discipline involving numbers and/or logical thinking

The number of years of experience required:

• Experience of min 1 years of experience in work in logistics, back-office operations and or accounting functions
• Experience in a Shared services center environment is an advantage
• We will consider a lower experience in lieu of skillsets and attitude. Do not hesitate to apply!

Technical skills/knowledge:

• Experience with ERP/CRM/ FO or BO systems will be useful
• Strong analytical skills
• Strong interpersonal skills
• PC literate (MS-office tools, etc.)
• Good Excel skills is necessary
• Knowledge of any programming, app development experience would be a huge benefit

Language ability:

• English - verbal and written 

Soft skill:

• Communication skills
• Teamwork
• Problem-solving
• Commitment
• Flexibility
• Initiative / creativity
• Experience in working with tight deadlines
• Experience in working in a service-driven environment

Additional Information

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

• 25 annual paid leave
   
• Flexible working hours
   
• Food vouchers
   
• Transportation allowance
   
• Additional medical & dental insurance
   
• Life insurance
   
• Sports card with 90/10 coverage
   
• Various learning & development opportunities
   
• Yearly performance evaluation plans
   
• Social clubs & Wellbeing initiatives
   
• Team buildings & social events
   
• Employee Referral Program