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Hapag-Lloyd

Global liner shipping and terminal services

Manager Sales Execution

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Bachelor's, Master's
Shanghai, China
In Person
Sales & Account ManagementField Sales

About the job

Requirements
  • At least 5 years of sales execution experience.
  • Customer relationship management experience.
  • Strategic account development experience.
  • A bachelor's degree.
  • Fluency in English, both oral and written.
Responsibilities
  • Develop, steer, and manage trade activities within the area, bridging Area Sales and Trade Management and guiding the Sales organization on trade priorities.
  • Develop trade performance for the area by focusing the Sales organization and providing weekly sales reports that highlight trade priorities.
  • Conduct monthly sales visits to assigned accounts in line with key performance indicators.
  • Participate in customer visits with assigned Sales Execution and support Sales with trade expertise during negotiations.
  • Prepare and maintain customer profiles for assigned customers and monitor customer lifetime and volume performance.
  • Establish pricing guidelines with Trade Management and communicate them to Sales.
  • Develop pricing models for the trade and monitor performance using the tier concept.
  • Obtain market feedback from customers and Sales, and communicate trends, suggestions, and pricing approaches to Vertical Lead, Trade, Area Management, and Steering for consideration.
  • Provide weekly and ad hoc market reports for the trade to the Vertical Lead.
  • Monitor trade and customer performance, and communicate non-performance to the respective Sales teams for customer follow-up.
  • Monitor competitor activities, analyze pros and cons for HL, and recommend adjustments to HL's position to Trade and Area Management.
  • Monitor trade segmentation and ensure developments align with Trade Management targets.
  • Follow Hapag-Lloyd's QEM system, including ISO 9001 and ISO 14001 policies and procedures.
  • Perform functions with attention to satisfying customer requirements.
  • Constructively solve service failures and customer complaints and prevent their recurrence.
  • Raise a Process Exception Advice when process failures occur or customers report service failures.
  • Use data and facts to solve and prevent problems.
  • Encourage ideas focused on improving work processes.
  • Respond to emails in a timely manner and take appropriate action.
  • Maintain an up-to-date sales manual to improve service for external and internal customers.
  • Promote work-process simplification initiatives and participate in Process Working.
Desired Qualifications
  • Experience in process management.
  • A master's degree and suitable business experience.
  • Proficiency with Microsoft Windows and Microsoft Office, including Word, Excel, and PowerPoint.
  • Fluency in local languages.
  • Presentation skills.

About the company

Hapag-Lloyd is a global container shipping and logistics provider that moves goods through liner services using a large fleet of modern container ships and reefer containers. It operates about 133 liner services, connects over 600 ports worldwide, and coordinates vessel schedules, cargo bookings, and terminal operations across its network and offices. Its strengths come from a wide global reach, a large, modern fleet with substantial refrigerated capacity, and integrated terminal and logistics services. Its goal is to deliver fast, reliable connections and to expand its terminal and inland logistics capabilities for end-to-end customer solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

Hamburg, Germany

Founded

1847

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Simplify's Take

What believers are saying

  • October 1, 2026 guidance rose to EBITDA $3.9-$4.4 billion after stronger spot rates.
  • Africa volumes should exceed 1 million TEU in 2026, helped by DP World capacity.
  • Q2 2026 volumes rose 3.48 million TEU, while Asia exports and U.S. demand recovered.

What critics are saying

  • Israel's October 2026 review reset Hapag-Lloyd's ZIM acquisition, threatening a $160 million breakup fee.
  • Middle East disruptions added roughly $600 million in Q2 2026 cash costs.
  • Freight-rate swings still dominate earnings; Q1 2026 EBIT was negative $157 million.

What makes Hapag-Lloyd unique

  • Gemini Cooperation with Maersk improves schedule reliability across Asia-Europe, unlike single-line rivals.
  • Hapag-Lloyd's Africa push added Dakar, Dar es Salaam, Walvis Bay, and Kigali in 2026.
  • Damietta terminal, opened February 2026, gives direct infrastructure control in Eastern Mediterranean.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Company News

Container News
Oct 10th, 2026
Hapag-Lloyd launches B/L release webform in Australia.

Hapag-Lloyd launches B/L release webform in Australia. October 10, 2026 Hapag-Lloyd will introduce a new B/L release webform in Australia, effective 12 October 2026. From that date, customers must use the webform to submit all Bill of Lading release instructions and requests. Requests covered by the B/L release webform. The new process applies to: * Sea Waybill releases * Telex releases * Original Bill of Lading releases at destination * Original Bill of Lading releases elsewhere * Electronic Bill of Lading releases * Original Bill of Lading customer printing Hapag-Lloyd said the standardised B/L release webform should reduce follow-up queries and simplify the submission of documentation instructions. Customers should use the webform for all applicable requests from the effective date

Container News
Oct 3rd, 2026
Hapag-Lloyd expands East Africa presence with Kigali office.

Hapag-Lloyd expands East Africa presence with Kigali office. October 3, 2026 Hapag-Lloyd is expanding its presence in East Africa with a new setup in Kigali serving customers in Rwanda and Burundi. The new presence, effective from 1 October 2026, will strengthen the German carrier's local support in the two landlocked markets and connect customers with its wider regional and global liner network. The move forms part of Hapag-Lloyd's continued expansion across Africa and follows the establishment of its own local presence in Namibia. Kigali setup strengthens regional connectivity. Hapag-Lloyd already connects Rwanda and Burundi with international markets through its East African network. Through Dar es Salaam, the carrier currently offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The new Kigali setup will complement these services by bringing customer support and local market expertise closer to customers in Rwanda and Burundi. "By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network," said Jesper Kanstrup, Managing Director Sub-Region Africa, Hapag-Lloyd. He added that each African market presents different opportunities and that the expansion reflects the carrier's long-term plans for the continent. The Kigali expansion comes alongside Hapag-Lloyd's new office in Walvis Bay, Namibia, which also became operational on 1 October. Container News reported separately on the carrier's move to establish its own local presence in the Namibian market. The latest developments form part of Hapag-Lloyd's Strategy 2030, under which the carrier is expanding its local teams and market presence across Africa.

Ship Management International
Oct 2nd, 2026
Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi.

Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi. Hapag-Lloyd is further strengthening its presence in Africa with new offices supporting customers in Namibia, Rwanda and Burundi, marking the latest step in the continued growth of its organization across the continent. From October 1, 2026, Hapag-Lloyd will establish its own local presence in Namibia and expand its reach in East Africa through a new setup in Kigali serving customers in both Rwanda and Burundi. Together, the developments strengthen Hapag-Lloyd's organization across Southern and East Africa, bringing the company closer to customers and reinforcing its ability to combine local market expertise with the reach of its African and global network. Africa continues to play an increasingly important role in global trade, supported by growing economies, expanding trade flows and stronger connections with markets around the world. The continent's evolving supply chains and increasing demand for reliable international connectivity are creating new opportunities for businesses and communities. For Hapag-Lloyd, these developments reinforce the importance of being closer to African markets and customers, supported by continued investment in local expertise, capabilities and network connectivity. This continued investment is reflected in Hapag-Lloyd's strengthened presence in Southern and East Africa. In Namibia, a new Hapag-Lloyd office in Walvis Bay establishes the company's own local presence in the market. In East Africa, a new setup in Kigali will serve customers in both Rwanda and Burundi, strengthening Hapag-Lloyd's reach into two landlocked markets and connecting them with the company's regional and global network. For Rwanda and Burundi, the new presence builds on Hapag-Lloyd's existing connectivity in East Africa. Through Dar es Salaam, Hapag-Lloyd offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The Kigali setup complements this network by bringing customer support and market expertise closer to customers in both markets. "Strengthening our presence in Namibia, Rwanda and Burundi is an important milestone in the continued development of Hapag-Lloyd in Africa," said Jesper Kanstrup, Managing Director Sub-Region Africa at Hapag-Lloyd. "Africa is a highly diverse continent, and serving our customers successfully requires a strong understanding of the individual markets in which they operate. By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network. Each market offers different opportunities, and this expansion reflects our long-term commitment to our customers and to Africa." As Hapag-Lloyd continues to deliver on its Strategy 2030 ambitions, Africa remains an important part of the company's growth journey. By investing in local teams and market expertise, and working closely with customers, authorities and partners, Hapag-Lloyd says it aims to build an organization that can respond to the distinct needs of African markets while connecting them to its global liner network. The developments in Namibia, Rwanda and Burundi mark another step in that journey and reflect Hapag-Lloyd's long-term commitment to growing together with its customers across the continent.

Hellenic Shipping News Worldwide
Oct 2nd, 2026
Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi.

Hapag-Lloyd builds momentum in Africa with expansion in Namibia, Rwanda and Burundi. Hapag-Lloyd is further strengthening its presence in Africa with new offices supporting customers in Namibia, Rwanda and Burundi, marking the latest step in the continued growth of its organization across the continent. From October 1, 2026, Hapag-Lloyd will establish its own local presence in Namibia and expand its reach in East Africa through a new setup in Kigali serving customers in both Rwanda and Burundi. Together, the developments strengthen Hapag-Lloyd's organization across Southern and East Africa, bringing the company closer to customers and reinforcing its ability to combine local market expertise with the reach of its African and global network. Africa continues to play an increasingly important role in global trade, supported by growing economies, expanding trade flows and stronger connections with markets around the world. The continent's evolving supply chains and increasing demand for reliable international connectivity are creating new opportunities for businesses and communities. For Hapag-Lloyd, these developments reinforce the importance of being closer to African markets and customers, supported by continued investment in local expertise, capabilities and network connectivity. This continued investment is reflected in Hapag-Lloyd's strengthened presence in Southern and East Africa. In Namibia, a new Hapag-Lloyd office in Walvis Bay establishes the company's own local presence in the market. In East Africa, a new setup in Kigali will serve customers in both Rwanda and Burundi, strengthening Hapag-Lloyd's reach into two landlocked markets and connecting them with the company's regional and global network. For Rwanda and Burundi, the new presence builds on Hapag-Lloyd's existing connectivity in East Africa. Through Dar es Salaam, Hapag-Lloyd offers two weekly services supporting imports and exports, with direct connections to India and the Far East. The Kigali setup complements this network by bringing customer support and market expertise closer to customers in both markets. Discover more International shipping news Freight transport services "Strengthening our presence in Namibia, Rwanda and Burundi is an important milestone in the continued development of Hapag-Lloyd in Africa," said Jesper Kanstrup, Managing Director Sub-Region Africa at Hapag-Lloyd. "Africa is a highly diverse continent, and serving our customers successfully requires a strong understanding of the individual markets in which they operate. By strengthening our presence, we combine local industry knowledge and customer proximity with the reach of Hapag-Lloyd's global network. Each market offers different opportunities, and this expansion reflects our long-term commitment to our customers and to Africa." As Hapag-Lloyd continues to deliver on its Strategy 2030 ambitions, Africa remains an important part of the company's growth journey. By investing in local teams and market expertise, and working closely with customers, authorities and partners, Hapag-Lloyd aims to build an organization that can respond to the distinct needs of African markets while connecting them to its global liner network. The developments in Namibia, Rwanda and Burundi mark another step in that journey and reflect Hapag-Lloyd's long-term commitment to growing together with its customers across the continent. Source: Hapag-Lloyd

Freight Business Journal
Oct 1st, 2026
Hapag-Lloyd opens in Walvis Bay and Kigali.

Hapag-Lloyd opens in Walvis Bay and Kigali. Hapag-Lloyd has opened offices in Walvis Bay, Namibia and another in Kigali to serve Rwanda and Burundi. The line offers twice-weekly services to and from Dar es Salaam, with direct connections to India and the Far East.