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The Salvation Army

Christian social services nonprofit

Residential Counsellor

Residential & Direct SupportUpdated on Nov 12
Full-timeHamilton, ON, Canada$24.47 - $36.71

About the Job

Requirements

  • Completion of an accredited post-secondary/college program of two academic years: Developmental Social Worker Diploma or equivalent in a Human Services field.
  • Current First Aid and Cardiopulmonary Resuscitation with Defibrillation training, or willingness to obtain it upon hiring.
  • Current Non Violent Physical Crisis Intervention Certification, or willingness to obtain it upon hiring.
  • An original Criminal Records Check with vulnerable sector screening through the Canadian Police Information Centre or a local police detachment, with a satisfactory criminal background check.
  • A valid Ontario Class G driver’s license and a current Driver’s Abstract.
  • A minimum of two years of experience working with adults with developmental disabilities and vulnerable populations.
  • Strong written and oral communication skills.
  • Ability to lift up to 20 pounds.
  • Attention to detail and problem-solving skills.
  • Integrity, confidentiality, professional ethics, and flexibility.
  • Ability and willingness to develop an understanding of and support for The Salvation Army’s mission and purpose in Canada and its implications for the position.

Responsibilities

  • Plan and implement individualized, goal-centered programs for adults with developmental disabilities across Lawson Ministries programs.
  • Promote greater independence and the highest quality of living possible for Service Users.
  • Promote a supportive and nurturing environment and programming.
  • Meet Service Users’ physical needs, including food, clothing, and shelter; clean the home; and participate in and coordinate meal preparation and personal-needs care as required.
  • Assist Service Users in meeting emotional and psychological needs.
  • Participate in planning, implementing, and evaluating person-directed treatment and rehabilitation plans with Service Users, team members, staff, and other professionals.
  • Maintain working knowledge of person-directed plans and Salvation Army policies and procedures for each person in the assigned program.
  • Support efforts to meet Service Users’ spiritual needs through interest and participation in programming activities where necessary.
  • Work cooperatively with residential and, when necessary, day-program team members to provide coordinated and consistent approaches to Service Users.
  • Develop therapeutic relationships with Service Users and their families.
  • Accurately record daily logs, shift reports, and incident reports using AIMS software.
  • Maintain accurate paper and electronic documentation for assigned Service Users.
  • Administer and document medication, and order medication; medication dispensing training is required.
  • Maintain the residence and main office, including general upkeep, cleanliness, and maintenance.
  • Assist with Service User emergencies that arise during the shift.
  • Schedule required professional appointments for primary clients, prepare necessary documentation, and provide direction to accompanying staff.
  • Transport Service Users to and from destinations as required.
  • Apply an understanding of the psychological and social dynamics of working with people with developmental diagnoses and behavioural needs.
  • Use or maintain organizational assets according to established guidelines.
  • Assist in financial planning for assigned Service Users’ personal funds and help Service Users manage their own funds.
  • Perform other duties as assigned by Program Supervisors, Program Directors, or the Executive Director.

Desired Qualifications

  • Medication administration training and experience.
  • Lift and transfer training and experience.
  • Alternative combinations of education and experience may be considered.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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