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Advocate Health Care

Nonprofit health system delivering comprehensive care

Financial Navigator Levine Children's Pediatric Specialties

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Accounting, Finance, or a related field, or four years of insurance-related experience is required.
  • Strong understanding and experience with government safety net programs, health insurance policies, and external assistance programs are required.
  • Demonstrated experience addressing patient financial issues is required.
  • Proficiency with medical terminology and familiarity with clinical considerations as they relate to oncology services are required.
  • Extensive analytical skills and attention to detail are required.
  • Excellent written and oral communication skills are required.

Responsibilities

  • Evaluate new patients with cancer for financial barriers to care, investigate insurance benefits and potential coverage gaps, and consider options to assist with financial needs.
  • Develop financial plans with patients and families and serve as a patient advocate throughout treatment.
  • Work with patients to resolve potential out-of-pocket financial exposure and help them plan for and overcome obstacles.
  • Support patient satisfaction; identify potential needs for financial resources, including Foundation and Grant Assistance enrollment; and maintain records of financial referrals to track and monitor funds.
  • Pre-screen eligible patients who need assistance with COBRA premiums.
  • Refer patients to Oncology Nurse Navigators, Social Workers, and the PAP Team when appropriate.
  • Maintain accurate reimbursement and financial reports for each patient participating in patient assistance programs.
  • Organize community education about Financial Navigation and the services provided.
  • Assist with developing policies, procedures, and standards that reflect current financial practices.
  • Serve as a community advocate for awareness of trends and fluctuations in the insurance market and champion oncology resources and services.

Desired Qualifications

  • Experience with Microsoft Excel, Microsoft Word, and Epic is preferred.
  • Experience with databases, hospital registration, billing, and clinical systems is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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