Caltex Relationship Manager

Job Description

About Z
Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable transport energy – with the opportunity to deliver new journeys, with new energy solutions in a changing world.

We are proud to be the Kiwi contingent of Ampol, an independent Trans-Tasman energy company, with trading offices across the globe, which are united behind our shared purpose. While many of the challenges and opportunities we face go beyond national boundaries, together we have the scale, influence, and capability to deliver for our customers, communities, and our people.

About the Caltex team
The Caltex brand has been in Aotearoa New Zealand for over 80 years and across the motu has over 100 service stations. Z Energy licenses the Caltex brand in NZ from Chevron and supplies fuel to the Caltex service stations.

About the role
Joining us as a Kaitaki Taura Tangata ki Caltex - Caltex Relationship Manager will see you build and maintain healthy partnerships with our Caltex Retailers across your territory. Working in a small and longstanding team you will hold accountability for the performance and business plan objectives and ensure that our Health & Safety and customer outcomes are delivered consistently.

It is a varied role that will see you on the road visiting retailers in your territory, discussing branding, volumes, improvements, site standards and more as well as supporting with queries, facilitating engagement in promotions and marketing activities and site changeovers.

This is a great opportunity in a longstanding and motivated team, if this sparks your interest and matches your experience we would love to kōrero!

We are open to location for this role, the territory you will cover will include Bay of Plenty, Taupō, Rotorua and Hawkes Bay.

You will have the opportunity to

• Maintain reliable fuel supply for sites by holding customer supply team and retailers to account for following agreed processes and escalating when required
• Facilitate site change-overs and supply agreement changes as required to manage the network
• Develop a strong business relationship with Retailers including having a regular call cycle to ensure you retailers run their businesses consistent with Z values, our HSSE stand and supporting retailers through audit processes, and promoting Loyalty programmes
• Facilitate retailer engagement in promotional programs or Caltex marketing activities and ensure retailers maintain site standards and brand assets
• Travel and get out and about to our Caltex network
• Manage, alongside the team, the Caltex inbox and respond to a range of queries
• Attend retailer conferences and Caltex Board meetings
  
   

What you’ll bring to Z

• Sound experience with account management and business development, ideally with an owner operator or franchise model
• Strong business and commercial acumen to be able to become a trusted advisor
• A great eye for detail and the ability to communicate standards and act as a kaitiaki of the Caltex Brand
• The ability to operate under pressure and in a changing environment while providing calm leadership and support to retailers
• Flexibility to commit to a role with regular travel and a clean driver’s license
• A customer focus and the ability to design and deliver an exceptional Caltex experience
• Boundless energy, determination and enthusiasm for driving success and growing our retailers businesses
• Excellent communication and interpersonal skills to build rapport and form partnerships that support business success with a diverse range of retailers
• An innovative mindset to see opportunity and problem solve challenges within different locations and businesses
  
   

And of course, you’ll be passionate about what matters to Z, embracing and living our values to help us deliver on our aspirations and broader commitment to Aotearoa New Zealand.

Don’t meet every single requirement? At Z we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What we can offer you

• A competitive remuneration package including short-term incentive plan, medical insurance and an enhanced employer contribution for KiwiSaver
• Generous leave provisions including sick leave, wellbeing leave, parental leave benefits and the option to buy additional leave
• The balance of hybrid working, enjoy some of your week at home and some in our welcoming office space
• Access to Z’s Benefits & Recognition platform providing you access to retail discounts and cashbacks at over 150+ retailers in Aotearoa New Zealand that assist with everyday living expenses
• The opportunity to contribute and be part of a supportive team that is here to make a difference
• A chance to build your own capability through learning from some of the industry’s most knowledgeable people who have a desire to share their insights along with access to upskilling opportunities and career development across the organisation
• Two days a year to do Good in your Hood, though our volunteering scheme, a chance for you to help others in your community in a meaningful way to you

The base salary range for this role is $100,000 to $120,000 per annum, plus 15% STI based on company and individual performance, a 5% KiwiSaver employer contribution and health insurance through Southern Cross. A vehicle is provided in this role.

Why Z?

Z has always been a proud Kiwi company. We’re aspirational for our future, confident of our role in Aotearoa New Zealand’s success and deeply loyal to our customers, communities and people.

At Z we focus on achieving extraordinary outcomes by setting the appropriate context, rather than by telling our people what to do. By doing this, high performing and talented people deliver better results and are more personally fulfilled.

We’re distinctive in our approach and if you’re up for a challenge, we’d love you to be part of it. If Z sounds like a place you believe you can add value and grow your own capability, then make sure you read Our Why. This is our founding document and provides further insights in what it means to part of the Z whānau.

If Z feels like a good match for your head and your heart, come join us for one heck of a journey!

 Whakauru | Apply

Please include a cover letter in your application, telling us why you’re a great fit for Z.

Applications close: Friday 27th November 2026

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

To be considered for this position you must have the legal right to live and work in New Zealand

Qualifications

Additional Information

We care deeply for our people while pushing them to achieve their best as individuals and collectively as an organisation. Our flexible working approach and Rainbow Tick and Gender Tick accreditations - backed by our strong Group values, Whakatika Move as One, Whakaora Make it Happen, Whakamana Make it Count - have created an open and inclusive workplace that promotes personal development and is underpinned by a desire for our people and our communities to succeed.

One of the things we stand for at Z is Diversity & Inclusion. It is our belief that having a diverse workforce make it possible for our people to truly be themselves and deliver on our aspirations for Z.