Social & Community ServicesCase Management & Advocacy
About the job
Requirements
High school diploma or equivalency.
At least one year of work-related experience or lived experience.
WHMIS, CPR, and First Aid certifications, with willingness to acquire additional training.
Knowledge of Anishnabek culture, traditions, and practices.
Ability to work with minimal supervision and in a team environment.
Working knowledge of the Harm Reduction Program, including medically assisted treatments for addictions and pain management.
Knowledge of Microsoft Office, PS Suites electronic medical record system, and general office procedures.
Ability to maintain confidentiality and work with highly sensitive information.
Valid driver's license and access to a reliable vehicle.
Ability to work odd hours, overtime, and/or weekends as needed.
Successful applicants must provide a current original Vulnerable Sector Screening clear of relevant convictions.
Preferred: post-secondary diploma in a Health or Social Services discipline.
Preferred: two years of work-related experience or lived experience of Mental Health and Addictions.
Preferred: WHMIS, Mental Health First Aid, ASIST Training, and CPR and First Aid certifications.
Preferred: knowledge and experience of Workplace Health and Safety procedures.
Responsibilities
Provide supports and services that enhance community member access to detoxification and treatment centres, aftercare, counselling, psychiatry services, legal support, education, and social services.
Conduct intake with community members to connect them with appropriate services aligned with their individual wellness goals.
Coordinate aftercare planning with other support services based on community members' needs and autonomy.
Assist with implementing the Harm Reduction Philosophy and provide ongoing support to the Wellness Recovery Program while working with the lead nurse and doctors.
Learn and enter data into the electronic medical system.
Advocate with internal and external service providers to help community members remove barriers to resources.
Provide supportive counselling using a trauma-informed lens.
Provide support services within a client-centred recovery and rehabilitation framework.
Attend meetings and appointments to support and advocate for community members' well-being.
Maintain professional competence through consultation and effective use of clinical supervision.
Partner with service providers to deliver psycho-educational workshops.
Provide regular statistical reports as directed by the Clinic Manager.
Participate in regular internal and external meetings.
Perform other duties and assignments as requested.
Desired Qualifications
Understanding and fluency in Anishinaabemowin or willingness to learn.
Ability to develop strong partnerships within the community and with Health and Social Services.
The System Navigator works under the direction of the Mental Health & Addictions Clinic Supervisor and Healing Model Manager.
Position Summary:
The System Navigator is responsible for assisting community members navigate through the various services that exist both within and around M’Chigeeng First Nation. The purpose of this role is to facilitate access to services for individuals in need by creating a “one stop shop” whereby individuals can access all their information in one place. This includes but is not limited to assisting with counselling, health services, addiction services, housing applications, education funding, and social assistance status, etc.
Essential Functions:
Daily Responsibilities
Will provide a range of supports/services that enhance community member access to detoxification and treatment centres; aftercare; counselling; psychiatry services; legal support; education, and social services.
Conduct an Intake with community member to ensure they are connected to the most appropriate services that will meet their individual wellness goals;
Coordinate aftercare planning with other support services based on community members needs and autonomy;
Assist with implementing the Harm Reduction Philosophy and providing ongoing support to the Wellness Recovery Program, working closely with the lead nurse and doctor(s)
Willing to learn and input data into our Electronic Medical System
Will be a resource for community members seeking to remove barriers related to access to resources via advocacy support with internal and external service providers.
Provide supportive counselling to community members with a trauma informed lens.
Provide support services within the framework of client centred recovery and rehabilitation.
Attend meetings and appointments to support/advocate in the best interests of the community member(s) well-being
Ensure professional competence by seeking consultation and effective use of clinical supervision
Partner with other service providers to deliver psycho-educational workshops.
Provide regular statistical reports as directed by Clinic Manager
Participate in regular internal and external meetings.
Other duties/assignments as requested.
Qualifications Skills & Requirements
Preferred
Post-Secondary Diploma in Health or Social Services discipline
Two (2) years’ work-related experience or lived experience of Mental Health & Addictions
WHIMIS, Mental Health First Aid, ASIST Training and CPR & First Aid Certifications
Knowledge and experience of Workplace Health & Safety procedures
Knowledge of Anishnaabek culture, traditions, and practices
Minimum
High School Diploma or Equivalency
At least one year work related experience or lived experiences.
WHIMIS CPR & First Aid Certifications and a willingness to acquire additional training
Knowledge of Anishnabek culture, traditions, and practices
Skills and Abilities:
Ability to work with minimal supervision and in a team environment, to maintain effective working relationships with the Mental Health and Addictions staff which includes the Peer Support & Outreach
Have a working knowledge of the Harm Reduction Program including medically assisted treatments for addictions and pain management
Develop strong partnerships within the community and with the Health and Social Services
Knowledge of Microsoft Office, PS Suites EMR and general office procedures
Maintain professional attitude when interacting with individuals accessing services
Ability to work independently and within a team environment
A Good Understanding of Addictions, Mental Health, and Serious Mental Illnesses Challenges
Ability to ensure confidentiality and work with highly sensitive information
Effective interpersonal and communication skills
Excellent problem-solving skills
Must be a role model both during and after regular work hours
Understanding and fluency in Anishinaabemowin or willingness to learn are strong assets
Flexible to work odd hours, overtime and/or on weekends as needed
Valid Driver’s License and access to a reliable vehicle
Vulnerable Sector Screening (VSS) Rationale: M’Chigeeng First Nation and its agents are in a position of trust in services to band member children and/or vulnerable adults, so a safe and secure working environment is mandatory. Successful applicants upon being made must provide a VSS clear and/or dated of any convictions relating to sexual interference, sexual assault, or related charges. The VSS must be current 30-days and must be an original.
Interested applicants must submit a letter of interest, resume, three reference contacts (2 employment and 1-character reference) to this posting or the address below:
Systems Navigator c/o Human Resources M’Chigeeng First Nation Administration, P.O. Box 333 M’Chigeeng, ON P0P 1G0 Or via Email: [email protected]