Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We are seeking a dynamic Field Service Technician to join our team based in Durham, NC. This role involves traveling throughout North Carolina to provide technical support and maintenance services to our diverse client base. The ideal candidate will have a strong mechanical aptitude and a passion for delivering excellent customer service.Core Responsibilities and Tasks
- Creates and maintains safe working environment and cultures within the organization
- Takes care of company property
- Works with more advanced and multi/complex systems
- Proactively trouble shoots systems for mechanical, electrical equipment conditions
- Anticipates and corrects safety issues both company and customer owned equipment
- May be responsible for work in multiple systems, locations or customers
- Responsible for the escalation and leveraging appropriate company resources to address issues with personnel and customers
- Provides coaching or training to entry-level technicians
Requirements:
- HS diploma or equivalent
- Tech cert or degree or industry specific licenses
- Technical military background preferred
- Ability to obtain TWIC card
- Ability to obtain a CDL, class A or B with applicable endorsements
- 5-7 years technical experience including industrial or commercial process water experience
- Experience with Microsoft office including smart devicesMust have customer service experience
- Demonstrates critical thinking and trouble shooting ability
- Basic controls ability (PLC)
- Usually works with little to no supervision
- Works independently
- Has ability to lead, coach, guide and motivate
DRIVING REQUIREMENTS:
- Able to operate a company vehicle
- Able to pass driver requirements which include: Driver Application for Employment Driver Disclosure and Release Employee Applicant Drug and Alcohol Statement FMCSA Certificate of Awareness Driver Certificate of Violations Driver Statement of On Duty Hours Road Test Copy of Driver’s License (Front and Back)Copy of Medical Certificate Additional Details Must be able to function in a team environment
TRAVEL REQUIREMENTS: 50% or more
What we can offer you:
Health, Dental, and Vision insurance available on your 1st day of employment
Generous retirement saving plan
Generous PTO package and paid holidays
Career progression and development plans
Company wellness, rewards and recognition, and employee discount programs
Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.
Salary range:
$52,000.00 - $83,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees’ well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation