Payroll Specialist

Primary Details

Time Type: Full timeWorker Type: Employee

The Opportunity: The purpose of this role is to manage the effective delivery of payroll services, ensuring compliance with statutory requirements and maximizing value for the organization. This role involves helping to oversee the administration of accurate and efficient payroll processing, payments, garnishments, new hires, address changes, location changes, LOAs, and providing regulatory compliant advice on payroll transaction processes. Additionally, support post payroll confirmation processes, reconciliations, and other specialized payroll activities.

• Location: Sun Prairie, WI

• Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week.

• The salary range for this role is between $29.75 - $44.50 per hour.

Your New Role

• Partner with payroll vendors to ensure accurate processing of bi-weekly payroll and system changes, following procedures to meet business, legal, and regulatory requirements.

• Ensure employee time entry is accurate and complete, and related approvals are maintained for payroll processing.

• Ensure employee data changes (new hires, address changes, location changes, terminations, direct deposits, garnishments, work schedules and tax elections) are complete and accurate for payroll processing. Audit for accuracy.

• Monitor and track Leaves of Absences and assure correct pay for all employees on LOA.  Figure overpayments and prepare calculations and letters for the Leaves Administrator to disseminate to employees.

• Administer pay and deduction-related inputs, including interfaces and file feeds.

• Post payroll funding, audits, reconciliations including employee stock purchase plan processing and other tasks.

• Assist team with preparing and providing information for audits, reviewing audit reports for completeness and accuracy, and resolving errors as needed.

• Create and maintain reports such as Dept. of Labor and/or Worker’s Comp reporting by preparing information for dissemination and/or review by other team members. Analyze for data integrity to identify discrepancies, research root causes, and develop solutions.

• Provide personalized and quality customer service by researching employee inquiries and providing resolution in an accurate, timely, thorough, helpful, and respectful manner.

• Resolve problems by assessing the need for escalation of issues and influencing positive change by analyzing employee inquiries and effectively communicating with internal customers.

• Streamline process flow and increase productivity by helping assign resources, identifying the need for change, and implementing solutions to continuously improve our processes.

Preferred Qualifications

• Associate's Degree or equivalent combination of education and work experience

• 4 years relevant experience

• Payroll experience in multi-state taxation environment with all local taxes

• Experience with SAP or ADP Globalview payroll system preferred

• Workday HR system experience helpful

• Experience in payroll, regulatory and administration functions

Preferred Competencies

• Communication Skills: Effective interpersonal, verbal, and written communication to build relationships.

• Technical Proficiency: Proficient in Microsoft Office Suite, especially Excel.

• Tax Knowledge: Current knowledge of federal, state, and local taxes for all states and necessary employee setup.

• Payroll Expertise: Understanding of payroll procedures, timekeeping, tax processes, and the Smart Compliance module with ADP.

• Computer:  Moderate Excel skills and ability to adapt to new computer technologies.  Knowledge of Word.

• Analytical Skills: Ability to audit payroll items, identify issues, and lead resolutions using effective research and investigative techniques.

• Attention to Detail: High volume, accurate data entry, and maintaining attention to detail.

• Adaptability: Ability to adapt and be flexible in a complex, changing environment, manage multiple projects, and prioritize competing responsibilities.

• Customer Service: Deliver quality customer service, anticipate and respond to customer needs, and resolve conflicts and problems effectively.

• Problem Solving:  Research to determine root cause and propose solutions.

Preferred Licenses/Certifications

• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) helpful

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

• Tuition Reimbursement for professional certifications, and continuing education

• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE?  What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity  

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.  

Equal Employment Opportunity: 

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. 

Supplementary information 

Skills:

Commercial Acumen, Communication, Critical Thinking, Customer Service, Financial Products, High Accuracy, Human Resources (HR), Human Resources Policies, Intentional collaboration, Managing performance, Performance Management (PM), Process Improvements, Risk Management, Succession Planning, Talent Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.