Internship

Dod Skillbridge Program Internship-Systems Engineer

Posted on 9/9/2024

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Dahlgren, VA, USA

US Top Secret Clearance Required

Category
Engineering Management
Systems Engineering Management
Required Skills
Communications
Requirements
  • High motivation, creativity, and flexibility to work in a dynamic environment
  • Ability to work well as part of a team
  • Strong communications skills
  • Bachelor of Science degree in Engineering or related technical field
  • 5 years of experience
  • Must be eligible to obtain and maintain a DoD Security Clearance
Responsibilities
  • performing various tasks and assignments for TSC's professional staff in such disciplines as Engineering, Software Development, Database Management, Security Threat Analysis as outlined in the approved training program

TSC is a global digital customer experience agency that focuses on enhancing the relationships between customers and brands. The company helps clients improve customer satisfaction by identifying opportunities through customer journey mapping and usability testing. TSC also assists in explaining the advantages of digital transformation and develops solutions that lead to better customer experiences. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the Sitel Group, which has a vast network of customer experience services worldwide. The goal of TSC is to ensure that brands do not settle for subpar customer experiences, ultimately driving better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in digital solutions.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies are a trend TSC can leverage to expand service offerings.

What critics are saying

  • Emerging digital CX agencies may offer lower-cost innovative solutions.
  • Rapid AI advancements could outpace TSC's current technological capabilities.
  • Stricter data privacy regulations may limit TSC's data utilization.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for digital CX.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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