Full-Time

Sales Supervisor

Confirmed live in the last 24 hours

Farfetch

Farfetch

1,001-5,000 employees

Online marketplace for luxury fashion items

Consumer Software
Consumer Goods

Compensation Overview

$23 - $25Hourly

+ Monthly Sales Commissions

Senior

New York, NY, USA

Position is onsite at Off-White store on Mercer St., New York City.

Category
Inside Sales
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Previous retail sales experience in luxury brands (minimum 5 or more years of experience)
  • In-depth collections knowledge in terms of technical and stylistic aspects, ability to effectively present the collections inspiring customers
  • Ability to work closely with Store Management to ensure sales targets are achieved
  • Excellent communication and interpersonal skills
  • Ability to provide excellent customer service and build loyalty
  • Team player mindset
  • Exhibit positivity, listen and provide support to colleagues
  • Ability to interact in a multicultural environment.
Responsibilities
  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the store
  • Contribute to build team working sharing information and best practices
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to-store transfer request procedures
  • Deliver excellence in customer service in alignment with the company standards
  • Identify and evaluate strengths and areas for improvements based on observation and measurable results. Give feedback to obtain performance improvement.
  • Guarantee that all procedures are properly followed when SM or ASM are not present
  • Performing key opening and closing duties and operational tasks
  • Support the task assignment to the team following the daily working plan and monitoring the shop floor

Farfetch operates an online marketplace that connects luxury fashion brands, boutique retailers, and consumers around the world. The platform allows users to buy and sell high-end fashion items, catering to a clientele that values quality and exclusivity. Farfetch partners with various luxury brands and boutiques, providing them with a digital space to showcase their products. The company generates revenue primarily through commissions on sales made through its platform, and it also offers additional services like digital marketing and logistics to help brands manage their online presence. A key aspect of Farfetch's business is its acquisition of companies like LUXCLUSIF, which enables it to enter the pre-owned luxury goods market. The goal of Farfetch is to create a comprehensive digital marketplace that enhances the shopping experience for luxury fashion consumers while supporting brands and retailers in reaching a global audience.

Company Stage

IPO

Total Funding

$682.9M

Headquarters

London, United Kingdom

Founded

2007

Growth & Insights
Headcount

6 month growth

-10%

1 year growth

-27%

2 year growth

-35%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased interest in sustainable fashion boosts Farfetch's eco-friendly collaborations.
  • Officina Bernardi's hyper-jewelry launch on Farfetch attracts niche luxury markets.
  • Coupang acquisition opens new market opportunities for Farfetch in luxury eCommerce.

What critics are saying

  • Luxury eCommerce downturn could impact Farfetch's revenue and growth.
  • Challenges in replicating in-store luxury experience online may affect customer satisfaction.
  • Competition from other luxury platforms could limit Farfetch's market share growth.

What makes Farfetch unique

  • Farfetch connects luxury brands and consumers through a unique online marketplace.
  • The platform offers modular, API-enabled technology for seamless luxury fashion transactions.
  • Farfetch's acquisition of LUXCLUSIF taps into the growing pre-owned luxury market.

Help us improve and share your feedback! Did you find this helpful?