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MillerKnoll

Global design brands and furniture distributor

Director Operations

Manufacturing & Production OperationsConfirmed live in the last 24 hours
Full-timeBuffalo, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree in business, engineering, or a related discipline is required; significant equivalent operational experience may be considered in lieu of a degree.
  • At least 10 years of experience in progressively responsible production management positions, including manufacturing and assembly of highly variable products on relatively short lead times with significant volume fluctuations.
  • At least 7 years of experience managing leaders, such as supervisors, managers, or department heads.
  • Experience with change management principles and the ability to drive and manage change from strategic planning through implementation and follow-through.
  • Relationship-building and consensus-building skills to manage projects in a complex matrixed environment, and the ability to lead, influence, and work with all organizational levels.
  • Business acumen and a holistic perspective to identify opportunities and risks of potential trade-offs.
  • Coaching, mentoring, and people-development skills.
  • Ability to think strategically and execute tactically.
  • Written and verbal communication skills, including presenting complex concepts concisely and understandably to varied audiences, including senior organizational leaders.
  • Ability to use office automation and communication software and tools used in the HMI office environment.
  • High personal performance standards, a desire and ability to continuously learn, and a results-oriented approach.
  • Leadership competence, including the ability to focus resources on implementing business strategy, generate commitment to vision and goals, and drive innovation and change.
  • Ability to perform all essential functions with or without accommodations.
  • Ability to perform duties while wearing required personal protective equipment and in manufacturing environments with noise, dust, and heat.
  • Ability to work in a multi-shift environment, including flexible hours, weekends, varied hours, and overtime as required.

Responsibilities

  • Lead overall manufacturing operations for the Geiger Buffalo facility, including machining, fabricating, assembling, processing, and other production support functions.
  • Forecast, develop, implement, and administer plans for efficient facility, staffing, and material utilization.
  • Lead operations for the assigned Buffalo facility and ensure compliance with MillerKnoll policies, practices, and standards.
  • Participate in developing corporate manufacturing strategies and develop a facility-specific strategy aligned with them.
  • Achieve high customer service and delivery reliability amid variable demand patterns and product variation.
  • Maintain quality standards and introduce improvement initiatives to address problems and sustain quality.
  • Build a safety culture that supports employee engagement, addresses risk, and strives for an accident-free environment.
  • Promote employee engagement through regular, open communication, two-way feedback, and an environment where issues can be raised and received positively.
  • Ensure a consistent, high-quality employee experience across the facility.
  • Coach and mentor team members, design and delegate workloads, build development plans, and participate in succession planning.
  • Delegate authority to key supervisors in production, production control, methods, cost accounting, maintenance, and related operations.
  • Achieve objectives on time and at the lowest cost within available financial resources while maintaining quality requirements.
  • Follow MillerKnoll safety policies and protocols.
  • Perform additional responsibilities as requested by management to achieve business objectives.
  • Perform duties that involve sitting and computer use, attending meetings, reviewing reports, conducting virtual conferences, and using standard office equipment.
  • Frequently stand and walk through manufacturing, production, warehouse, and shipping areas.

Desired Qualifications

  • A master's degree is preferred.

About the Company

MillerKnoll

Global design brands and furniture distributor

MillerKnoll brings together a global portfolio of design brands, including Herman Miller and Knoll, along with other notable brands, to create furniture and accessories for offices, homes, healthcare, and education. Its products are built through collaborations across many brands and distributed through a network of credentialed, independently owned dealers, plus a growing global retail presence that includes brick-and-mortar stores and ecommerce. The company’s approach centers on applying design to everyday spaces by generating insights and pursuing innovations that help people live, work, and gather more effectively. What sets MillerKnoll apart is its collection of established brands under one umbrella, a shared mission to design for the good of humankind, and its vast, globally distributed sales and retail network. The goal is to make spaces better support how people live, work, and connect through high-quality furniture and design solutions.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Zeeland, MI
Founded
2021

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