Financial Counselor
About the job
- A high school diploma or equivalent is required.
- Experience with Medicare and Medicaid applications and eligibility requirements is required.
- Experience with commercial insurance coverage is required.
- Maintain patient insurance records and document patient interactions in the clinical record and billing system.
- Communicate accurate and complete insurance information required for claim submission to the Revenue Cycle Manager.
- Regularly communicate problem-resolution status to the Revenue Cycle Manager and other clinical staff as appropriate.
- Evaluate insurance coverage, identify gaps, meet with patients to review coverage and options, and assist patients in applying for available insurance coverage.
- Coordinate management of insurance issues with the Insurance Coordination Specialist and obtain and maintain insurance coverage for patients.
- Assist patients with dialysis transportation arrangements, arrange out-of-town dialysis for patients who wish to travel, and coordinate arrangements for incoming transient patients.
- Experience in a healthcare setting is preferred.
- Experience with End Stage Renal Disease insurance eligibility is strongly preferred.
About the company
Centers for Dialysis Care provides dialysis services across Northeast Ohio through in-center facilities, supported by nephrologists and dialysis nurses who operate dialysis machines and monitoring equipment for patients with kidney failure. It also offers research, education, and an arts and music therapy program to address psycho-social needs during dialysis, integrating related services with clinical care. As an independent regional provider, it emphasizes a broad range of services and community-focused care rather than a hospital-based model. Its goal is to lead in kidney disease treatment by delivering comprehensive dialysis care, advancing research and education, and improving patient well-being through added therapies and technology.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Shaker Heights, Ohio
Founded
2012
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Simplify's Take
What believers are saying
- Fitch affirmed BBB- in June 2026, citing improving cash flow and lower operating pressure.
- CDC celebrated 50 years in 2026, reinforcing referral relationships and community brand.
- Recent Rockwell Medical 3-year agreement suggests ongoing treatment demand and vendor confidence.
What critics are saying
- March 2026 network breach exposed data for about 8,000 people, inviting lawsuits and churn.
- Rockwell supply agreement signals procurement dependence on external vendors, tightening cost pressure in 2026.
- Medicare reimbursement changes hit dialysis margins quickly; one payment-shift shock can crush a nonprofit provider.
What makes Centers for Dialysis Care unique
- Largest outpatient dialysis provider in Northeast Ohio, serving 1,500 patients across 25 settings.
- Nonprofit regional operator since 1974, with deep nephrologist relationships and local trust.
- Offers in-center dialysis plus home dialysis training and support, broadening care pathways.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Vacation
- Tuition Reimbursement
- Professional Development Budget