Floating General Manager

Description

About Trinity Property Consultants

At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we’ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more than great places to live – we’re creating vibrant communities and meaningful careers. 

The Opportunity

As a Floating General Manager, you will serve as a senior on-site leader across a portfolio of multifamily communities, providing operational, financial, and leadership support wherever it’s needed. This highly visible role requires flexibility, strong judgment, and the ability to quickly assess operations, stabilize teams, and drive results.

You will travel extensively, including overnight and out-of-state assignments, to support day-to-day operations, lead teams through transitions, and ensure each property meets Trinity’s performance, service, and compliance standards. This role is ideal for a seasoned multifamily leader who thrives in dynamic environments and enjoys variety, challenge, and impact.

Compensation: $75,000 to $85,000 annual base, based on your experience, plus potential to earn commission, renewal bonuses and a 10% performance bonus, paid quarterly.

Travel Requirements: Travel for this position is significant, requiring 90% nationwide travel. This team member can expect to travel for two weeks at a time, followed by a weekend at home. Candidates must live in close proximity to a major airport to accommodate frequent travel.

What You’ll Own

Business & Financial Performance

• Drive strong financial results by supporting effective cost control, collections, and operational discipline.
• Maintain high occupancy levels through sound pricing, marketing execution, and operational oversight.
• Prepare and deliver accurate operational and financial reporting in a timely manner.
• Complete and analyze market surveys to inform people about competitive positioning and pricing strategies.

Operational Excellence

• Provide hands-on leadership and operational support at assigned communities, including those located out of state.
• Ensure all physical aspects of each property are safe, fully operational, and maintained to company standards.
• Schedule and manage vendors to ensure vacant units are market-ready and service expectations are met.
• Conduct regular inspections of grounds, buildings, and apartment units to ensure quality and compliance.
• Implement and uphold all company policies and procedures consistently across assigned properties.

Leadership, Team Support & Development

• Step in to lead, coach, and support on-site teams during transitions, vacancies, or performance challenges.
• Set clear expectations, provide training, and reinforce operational standards across teams.
• Lead daily and weekly team meetings that are both inspirational and execution focused.
• Partner closely with maintenance teams, monitoring performance and providing guidance to ensure efficient, high-quality service delivery.

Resident & Customer Experience

• Deliver exceptional customer service by actively listening, resolving concerns promptly, and modeling a resident-first mindset.
• Address complex resident, vendor, and team issues with professionalism, empathy, and sound judgment.

What You Bring

• Leadership Agility: Ability to quickly assess situations, adapt leadership style, and influence teams in varied environments.
• Operational Expertise: Strong understanding of multifamily operations, maintenance coordination, and compliance.
• Financial Acumen: Experience supporting NOI, collections, budgeting, and cost control.
• Communication: Clear, confident communicator able to lead teams and partner with stakeholders at all levels.
• Resilience: Comfortable managing high-stress situations while maintaining focus and professionalism.
• Customer Focus: Commitment to delivering consistent, high-quality experience for residents and partners.

Qualifications

• Experience: Minimum of 2 years of experience in a management role within the multifamily housing industry required.
• Education & Certifications: Bachelor’s degree and industry certifications (CPM, CAM, RMP, CMCA) are preferred but not required.
• Technical Skills: Intermediate skills in MS Office (Word, Excel, Outlook, Teams), SharePoint, ADP. Experience with Yardi, Entrata, Asana, and EliseAI is a bonus.

Requirements

Availability & Travel

This is a full-time position that requires significant flexibility. Extensive travel up to 90%, including overnight and out-of-state assignments, is expected. Availability for nights, weekends, and occasional holidays is required, along with active participation in company meetings, functions, and events.

Physical Demands

This position requires regular sitting, standing, walking, and use of hands and arms. Occasional climbing may be required. Extended use of computers and telephones is necessary. The ability to respond to visual and auditory alarms is required. Candidates must be able to work flexible hours and adapt to varying work environments.

We Take Care of You

• Medical, Dental & Vision: Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at an additional cost.
• Retirement Plans (401K): The company matches the employee's contribution up to 2% of salary.
• Life & Disability Insurance: We provide up to $25,000 in life insurance and AD&D, short and long-term disability when enrolled in a medical plan.
• Time Off: 11 paid holidays, 2-4 weeks of vacation (based on tenure), and paid sick time.
• Referral Bonuses: $1,000 referral bonuses for eligible hires.
• Volunteer Time Off: Up to 16 hours annually (8 for personal volunteer activities, 8 for company-sponsored events).
• Perks: Professional development, tuition reimbursement, employee discounts, and more.

Our Commitment to Belonging

Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.

Ready to Join Us?

Explore what it’s like to grow your career with a company that values people as much as performance.  Learn more and apply today!

Note: This job description reflects the core responsibilities of the Floating General Manager role at Trinity Property Consultants. Duties may evolve based on business needs and company discretion.