Director – GTM Platform

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it’s what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Salesforce (GTM) Platform team leads all aspects of the platform’s operations, encompassing security, compliance, and overall functionality. Our team is primarily based in Pleasanton, California, and Pune, India.

About the Role

The GTM Platform Team is seeking a top-tier and strategic leader to serve as the Director of Salesforce Platform, coordinating security, compliance operations, and application support. This role will own the team responsible for the governance, optimization, and expansion of our Salesforce ecosystem, ensuring its alignment with business objectives, as well as security and compliance standards.

Key Responsibilities:

• Lead all aspects of the architecture, development, and optimization of the Salesforce platform to meet business needs.

• Establish and implement standard methodologies for Salesforce configuration, customization, and deployment.

• Lead multi-functional teams to deliver high-quality solutions and improvements within the Salesforce ecosystem with focus on security, compliance, platform health and application support 

• Ensure the platform aligns with organizational goals and delivers maximum value to customers.

• Establish collaborative relationships with internal platform customers and external vendors responsible for supporting the GTM platform (Salesforce, Conga) and its ecosystem.

• Responsible for leading GTM platform support and critical issues during the PST Hrs

• Experience in architecting, implementing and supporting DevOps processes.

Security and Compliance:

• Develop and implement security policies and protocols to protect critical data within the Salesforce platform.

• Ensure compliance with industry standards, legal requirements (e.g., GDPR, CCPA), and organizational policies.

• Perform regular security assessments, audits, and vulnerability analyses.

• Collaborate with legal, IT, and compliance teams to address regulatory and contractual requirements.

Strategic Teamwork:

• Partner with senior leadership to align Salesforce GTM platform strategy with business goals.

• Able to engage and communicate at different level of the organization - Including C-suite, SVPs & VPs  

• Collaborate within and outside of GTM organization specially Security, compliance (internal Controls, Internal Audit)  and business operations team to identify security and compliance aspects of the GTM application and processes

• Serve as an authority, advising customers on Salesforce capabilities, security, compliance requirements and limitations.

About You

Basic Qualifications:

• Bachelor’s degree or equivalent experience in computer science, Information Technology, Business Administration, or a related field.

• 12+ years of demonstrated ability managing Salesforce platforms, with at least 5 years in leadership roles.

Other Qualifications:

• In-depth Expertise and Technical and functional knowledge of Salesforce products such as Sales Cloud, Service Cloud, Conga CPQ, and integrations.

• Salesforce certifications such as Salesforce Certified Technical Architect, Platform App Builder, or Administrator are nice to have.

• Solid background in Salesforce architecture, development, and administration.

• Demonstrable experience in Salesforce security, compliance, and regulatory frameworks specially ITGC, SOX and FedRAMP.

• Basic understanding of connected applications such as Snaplogic, Workday, Marketo, LeanData, Clari etc 

• Solid grasp of the Salesforce Architecture and its different technical components such LWC, Apex, Application and Data Security Model, Lightening Aura Framework etc

• In-depth knowledge of data security, encryption, and compliance standards (e.g., PII, ITGC, SOX, FEDRAMP).

• Solid project management skills with experience in Agile methodologies.

• Superb communication and leadership skills with the ability to influence multi-functional teams.

• Strategic problem solver to lead both technical details and high-level business objectives.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.PleasantonPrimary Location Base Pay Range: $215,200 USD - $323,000 USDAdditional US Location(s) Base Pay Range: $184,100 USD - $323,000 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!