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ImageFIRST

Healthcare linen rental and laundering services

Delivery Advocate

Delivery & Courier DrivingPosted on Nov 5
Full-timeMerrillville, IN, USAIn-person

About the Job

Requirements

  • At least three years of experience in sales or route sales.
  • Maintain a professional appearance.
  • Consistently lift 35 pounds.
  • Drive a commercial motor vehicle for up to 10 hours daily.
  • Have a high school diploma or equivalent.
  • Have a valid driver's license and an excellent driving record.
  • Be able to obtain a Class C driver's license.
  • Possess a sense of direction or knowledge of the area.
  • Have exceptional customer service skills.
  • Have effective written and verbal communication skills.
  • Have practical insight specific to the textile services industry and its operations.
  • Identify problems and root causes, develop alternative courses of action, and make decisions based on logic and factual information.
  • Communicate effectively orally, in writing, by phone, and face to face with associates, customers, and managers.

Responsibilities

  • Deliver products to and from clients as required.
  • Maintain positive communication with employees at the location and client contacts.
  • Operate company equipment safely and responsibly, and comply with applicable safety and commercial motor vehicle operation rules and regulations.
  • Work with the local team to facilitate client needs.
  • Ensure the truck is completely loaded in accordance with the delivery manifest.
  • Remove all product from the truck and clean and sanitize the truck.
  • Communicate repairs, preventive maintenance, and accidents in a timely manner.
  • Ensure delivery manifests are signed and recorded in accordance with client expectations.
  • Attend team meetings as required.
  • Promote company values and positively impact associates, the community, customers, and their patients.
  • Identify opportunities to add products at clients and relay sales information to the local team.
  • Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain a professional attitude, and maximize customer contract terms.

About the Company

ImageFIRST

Healthcare linen rental and laundering services

ImageFIRST provides linen rental and healthcare laundry services for hospitals and outpatient facilities in the U.S. and Puerto Rico. It cleans and delivers hospital-grade linens and scrubs, using laundering processes that meet OSHA, CDC, HLAC standards and Joint Commission requirements to support infection prevention and a positive patient experience. The company uses RFID tagging to track scrubs and lab coats, improving inventory control and reducing losses for facilities. Revenue comes from service contracts with healthcare providers, focusing on consistent quality, reliability, and customer-centered service. ImageFIRST emphasizes diversity, equity, and inclusion among its associates and follows operating principles that guide decisions to benefit both clients and staff.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pennsylvania, United States
Founded
1967

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