Attendance Support Worker

Proposed Interview Date:  Week Commencing 23 November 2026

Closing Date: Sunday 22 November 2026

Contract Type: Temporary until 30 June 2027

Salary: FC5  £29,170.80 to £31,761.26

Working Pattern: 36 hours per week

Location: Fife House, Glenrothes

Purpose and Values of Education Directorate

The Education Directorate is committed to Improving Life Chances for All through a wide range of direct services which support our children, young people, families and the wider Fife community.  Our approach to improvement is rooted in our core values:  Compassion, Ambition, Respect and Equity which reflect the ethos, culture and practice principles of all staff across the directorate.  We strive to ensure that our attitudes and behaviour reflect these core values in all our dealings with children, young people, their families, and the wider community in partnership with those who support them.

Supporting Statement  

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Please consider and demonstrate the following when completing your Supporting Statement:

Ways in which you have demonstrated that you can work effectively as part of a team.

(Consider the following: how you have built positive relationships build on trust and respect; how you communicate with others both within and out with the team; how you use your initiative to meet individual and team targets and achieve goals)

Ways in which you have demonstrated interpersonal skills.

(Consider the following: how have you used negotiation, tact and diplomacy with the ability to be non-judgement, along with the ability to defuse situations, how have you dealt with external agencies and sharing of information, how are you able to adapt between different individuals to meet their needs)

Ways in which you have demonstrated empathy

(Consider the following: how have you used empathy with pupils, how have you assisted in presenting their views, how have you effectively utilised restorative procedure)

Job Details 

The Family Engagement Team are a centralised team within Fife Council, providing support to pupils struggling to maintain consistent attendance in schools, and their families. The service adopts an early intervention approach, working with those who are in the initial stages of poor attendance and supporting them to understand why and correct this before it becomes imbedded. Please note: travel across areas in Fife is required for this role and the successful candidate must be able to travel easily.

We are looking for a committed Attendance Support Worker to provide comprehensive support in a confidential manner on attendance management issues within the service to encourage early intervention and provide appropriate support for pupils. To develop positive relationships with pupils, parents, staff and other services, building pupil confidence, and enhancing their ability to learn. 

As an Attendance Support Worker, you will meet with the pupil within their school setting and work with them to promote self-regulation strategies, build resilience, and support them to express their opinions, through active listening. You will also liaise with school staff and families to ensure a consistent approach to learning, engagement and routine.

While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

A link to the role profile is included below, where you will find more information about the role, with specific reference to essential and desirable criteria for applicants.

Qualification, Registration and Skill Requirements

Experience of working with young people (Taking Ownership – See How We Work Matters Framework) 

Educated to SCQF level 4, which includes National 4 or Standard Grades at General level or O’ Grades or equivalent

An ability to establish good working relationships with pupils, colleagues and families.

Time and workload management skills 

Ability to provide a regular and effective Service

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

• Directorate Information - Council Department information

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• Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]

• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview.  Candidate guidance on the use of AI in the recruitment process is available here

For Further Information Please Contact : [email protected]