HybridHybrid schedule with 3+ office days weekly. Travel up to 15%; current remote employees may be considered with HQ visits up to once monthly.
Project & Program ManagementProgram Management
About the job
Requirements
At least 3 years of scaled program management, initiative leadership, account management, project management, strategy, or equivalent experience.
Experience in a client- or member-facing position, including demonstrating initiative value through relationship-based techniques, diplomatic negotiations, communication tools, and presentation tools.
Experience with roadmapping, high-level project planning, strategy or discovery workshops, and visualization.
Comfort with a variety of technology systems, programs, and project management tools.
Ability to combine disparate, related initiative elements and work with ambiguity.
Ability to establish effective working relationships and collaborate with a team to accomplish goals.
Detail orientation and organization, with the ability to manage multiple tasks and meet tight deadlines under pressure without compromising quality.
A proactive, iterative mindset with a strong focus on continual improvement.
Responsibilities
Align promotions program strategy with the vision and outline how to achieve it, including leading discovery sessions, gathering requirements, prioritizing company needs, and planning high-level resources; connect programs to INFRA, member, vendor, and distributor goals.
Continually realign program strategy based on new learnings or changes.
Seek industry, member, company, and other insights to support future program alignment, inform current goals, and improve performance.
Create program roadmaps with key milestones, outcomes, and dependencies.
Align related project plans with program goals, including scope, timeline, expectations, and objectives.
Leverage team strengths and ensure clear, measurable goal setting for staff contributing to program outcomes.
Partner with field teams and other member-connected staff to identify opportunities for new or expanded program participation, connect with potential audiences, and support related conversations.
Create materials that communicate program value to members with the goal of increasing participation.
Collaborate on member onboarding for promotional programs, understand member needs, and communicate program value.
Communicate updates and changes to staff, leadership, members, partners, and the INFRA board of directors.
Manage and prioritize the promotions program backlog, continually realign contributing project teams, and collaborate with other INFRA program owners as needed.
Partner with department leaders to improve systems, methodologies, practices, and workflows, and identify opportunities for new ideas or improvements.
Support program transitions from ideation through workflow and implementation, and collaborate to ensure successful post-rollout programs, including systems and data support.
Create metrics and analyze promotions program success; review reports on adoption, compliance, and other success metrics; create plans to address roadblocks, outline resolutions, target transitions, and define future iteration goals.
Deliver the initial projects in the first 6–10 months: INFRA Deal Strategy and 3-year Roadmap; Promotional Data Insights and Storytelling; National Brand EDLP pilot; and Cadia Innovation pipeline plan.
Travel up to 15% as required. Current INFRA remote employees may be considered with the additional expectation of traveling to headquarters up to once per month throughout the year.
Desired Qualifications
Understanding of retail grocery organizations or purchasing cooperative organizations.
INFRA Internal team only. Applications due by eod Thursday, October 29, 2026
INFRA is seeking a Promotions Program manager for our team! If you are looking ot do meaningful work as part of a high-functioning team, grow with us! This exciting member-faching and results-driven opportunity uses collaboration to connect dots between multiple evoliving INFRA promotional programs.
In this position, you will articulate program strategies and create plans to achieve them, ensuring that program outcomes, program opportunities, and member participation are value-aligned and clearly communicated. You’ll play a collaborative leadership role with project owners, supporting the INFRA team and bringing together various INFRA stakeholder groups on their way to program success. If you are someone who can find nuggets of inspiration and possibility within uncertainty and work with others to accomplish goals, we would love to meet you.
If this position sounds energizing to you, please send us your resume and cover letter!
What you will own and improve:
Promotions program strategy
Align strategy with vision & outline how to get there. Take ideas to a clarified plan for success, including leading discovery sessions, requirements gathering, company prioritization, and high-level resource planning. Clearly connect programs to INFRA, member, vendor, and/or distributor goals.
Embrace ambiguity and iterate. Continually realign program strategy based on new learnings or changes.
Seek out insights. Constantly be on the search for relevant industry, member, company and other insights that may better align programs for future success, inform current goals, and improve performance.
Program roadmap & rollout
Create program roadmaps that include key milestones, outcomes, and dependencies.
Collaborate with team to align related project plans to program goals, including scope, timeline, expectations, and objectives for all projects.
Leverage team strengths and ensure clear and measurable goal setting for staff contributing to program outcomes.
Program sell through to members
Partner with field team and other member-connected staff to identify opportunities for new or expanded program participation. Connect with potential audiences or support related conversations.
Create materials to present and communicate program value to members with the goal of increased participation.
Collaborate to conduct member onboarding for promotional programs. Connect with members to understand needs and articulate the value delivered by programs.
Drive program success
Communicate to ensure the right people have the right information at the right times, including updates or changes. Audiences include staff, leadership, members, partners, and/or the INFRA board of directors.
Manage and prioritize promotions program backlog. Continually re-align contributing project teams. Collaborate with other INFRA program owners as needed.
Program support & refinement via collaboration with internal and external stakeholders
Drive continual improvement. Partner with department leaders to ensure efficient systems, methodologies, practices and workflows to create the best outcomes. Identify possible opportunities for new ideas or improvements.
Support program transition. Provide a bridge between ideation, workflow, and implementation to keep program outcomes on track with goals. Collaborate to ensure programs are successful after rollout, including systems and data support.
Create metrics and analyzeoverall promotions program success. Review reports on adoption, compliance, and other success metrics. Create plans to address roadblocks, outline resolutions, target transitions, and create future iteration goals.
Key initial projects in first 6-10 months:
INFRA Deal Strategy + 3yr Roadmap
Promotional Data insights + storytelling
National Brand EDLP pilot
Cadia Innovation pipeline plan in place
What you already know:
3+ years of scaled program management and/or 3 years of initiative leadership, account management, project management, strategy, or equivalent experience.
Experience in a client/member-facing position, including accountability for demonstrating the value of initiatives using relationship-based techniques, diplomatic negotiations, communication tools, and presentation tools.
Experience with roadmapping, high level project planning, strategy or discovery workshops, and visualization.
Comfortable with a variety of technology systems, programs, and project management tools.
Pro at Tetris-ing together disparate, related elements of initiatives. Comfortable with ambiguity.
Demonstrated ability establishing great working relationships and working within a team to collaboratively accomplish goals.
Detail orientation and organization with the ability to manage multiple tasks and meet tight deadlines under pressure without compromising quality.
Proactive, iterative mindset with high value on continual improvement.
Understanding of retail grocery organizations or purchasing cooperative organizations a plus.
*This role is located out of our St. Paul MN office as a part of our hybrid workforce, working a mix of flex days and 3+ days in office.
*Travel up to 15% may be required for this position.
*In addition to position travel, current remote employees of INFRA may be considered with the additional expectation of travel to HQ up to once/month throughout the year
INFRA is committed to creating an inclusive workplace. We know that diversity of identities, experiences, and ways of thinking result in stronger lives for all our members and the communities we serve. Research shows that systemically excluded communities may be less confident in applying for positions where as little as one skill doesn’t appear to fit – we welcome your resume and encourage you to apply.
INFRA is a mission-driven organization that strongly believes in rightful living. We provide our employees with robust technology, collaboration, professional development, hybrid work options, flexible schedules, work-life balance, and time in person with our tight-knit team and members. Each of us receives a full suite of employee benefits.
Position details:
Reports to: Director of Promo Programs
Status: Full-time salaried, exempt position located at INFRA HQ within hybrid expectations.
Travel: Up to 15% travel may be required.
*In addition to position travel, current remote employees of INFRA may be considered with the additional expectation of travel to HQ up to once/month throughout the year