Full-Time
Manager III
Field Service/Customer Engineer, M3
Confirmed live in the last 24 hours
Materials engineering for chips and displays
Industrial & Manufacturing
Senior
Chandler, AZ, USA
Required Skills
Sales
Communications
Marketing
Requirements
- Bachelor's Degree
- 7-10 Years of Experience
Responsibilities
- Forecasts financial, manpower, and operational requirements for key businesses
- Identifies and pursues service agreement business in conjunction with marketing and sales
- Manages start ups in terms of time and cost requirements
- Manages local inventories and RMA procedure
- Maintains DSO according to goal
- Manages systems start up and warranty cost under reserve
- Ensures customer satisfaction with Company service and system performance
- Interviews, hires, and trains customer engineers as necessary to support regional business
- Ensures employee satisfaction through communication of business progress and all related action
- Setting goals and controlling achievements
- Establishing training and career development plans
- Ensures the appropriate safety practices among customer engineers
- Develop CE skills
- Spots and develops managerial/other specialist talent
- Escalates system downs according to valid escalation procedure to ensure earliest possible return to service
- Reports in a timely and accurate manner as required
- Achieves guaranteed up time and other parameters as sold to customers
- Promotes quality improvement processes to reduce cycle time and drive continuous improvement of technical performance
- Empower the work force
At Applied Materials, employees are at the forefront of materials engineering, shaping the future of technology by producing cutting-edge chips and advanced displays. The company's dedication to sustainable innovation and its pivotal role in enabling transformative technologies provide a dynamic work environment. Working here means contributing to industry-leading solutions that make a real impact on the world, within a culture that values collaboration and forward-thinking.
Company Stage
IPO
Total Funding
$108.2M
Headquarters
Santa Clara, California
Founded
1967
Growth & Insights
Headcount