Full-Time

Senior Business Data Analyst-Professional Services

Bonterra

Bonterra

1,001-5,000 employees

Tech solutions for nonprofits and donors

Data & Analytics
Social Impact
Aerospace
Education

$98,600 - $118,000

Equity

Senior

Austin, TX, USA

Required Skills
Data Analysis
Requirements
  • 3-5 years minimum holding a role in operations working with Professional Services data
  • Experience with data visualization tools (Quicksight preferred)
  • A proven history of building data platforms and insights solutions for Professional Services teams within a SaaS organization
  • Passionate about and focused on customer outcomes with the ability to translate business needs into functional and technical data requirements
  • Proficient in leveraging SaaS product and Professional Services data to develop actionable insights and story-telling to drive business impact
Responsibilities
  • Business Process Documentation for key Professional Services systems, integrations, data flows & models, business rules, & transformations
  • Document ongoing functional and technical data requirements for these business teams and develop datasets to meet those requirements
  • Develop and maintain data dictionary and metric definitions for all Professional Services datasets, metrics, and KPIs, and review them regularly for changes and updates
  • Design Quicksight dashboards for insights and reporting
  • Conduct data enablement sessions for these business teams by communicating new datasets, metrics, KPIs, and processes
  • Produce and deliver presentations to communicate metrics, insights and recommendations related to Professional Services

Bonterra distinguishes itself by offering tailored technology solutions that enhance fundraising efforts and foster trust for social good organizations, a niche that demonstrates their deep understanding of the sector's unique needs. Their client testimonials highlight a partnership approach, emphasizing a shared mission and purpose in their collaborations, which resonates with both nonprofit entities and major corporations. This customer-centric strategy, coupled with their specialized focus on donor relationship management (CRM), positions Bonterra as a sector-specific ally in driving growth and impact for organizations dedicated to social good.

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, Texas

Founded

2023

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-11%

2 year growth

-19%