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CASETiFY

Creates protective, customizable tech accessories

Brand Representative

Retail SalesConfirmed live in the last 24 hours
Full-timeTokyo, JapanIn-person

About the Job

Requirements

  • Experience in customer service or sales is welcomed but not required.
  • The candidate should aim to provide service that exceeds customer expectations.
  • The candidate should be interested in fashion and trends.

Responsibilities

  • Engage with each customer visiting the store to understand their lifestyle, preferences, and use cases through conversation, then help create an appropriate customized design.
  • Ask about the customer's use cases and the functionality they value.
  • Recommend products based on both design and functionality.
  • Use an iPad to simulate the completed design with the customer.
  • Customize the item on site and create a one-of-a-kind product.
  • Use customer feedback to improve sales recommendations and displays.
  • Participate in store operations and development in collaboration with the team.

Desired Qualifications

  • English, Chinese, or Korean language skills.

About the Company

CASETiFY

Creates protective, customizable tech accessories

CASETiFY makes protective, stylish tech accessories such as phone cases, AirPods cases, and iPad cases. These products are sold directly to consumers through casetify.com, and the company collaborates with artists and designers to offer exclusive, customizable designs. The accessories pair practical protection with fashion-forward artwork, and customers can personalize many designs. CASETiFY distinguishes itself through its wide range of artist collaborations, a strong online presence, and a direct-to-consumer model, along with customer-friendly policies like a 10-day no-questions-asked return/exchange window and a 6‑month warranty on select items. The company also engages in philanthropic efforts to support mental health initiatives. Its goal is to blend technology, art, and fashion into globally available, personalized protective accessories while expanding its design partnerships and maintaining customer trust.

Company size
501-1,000
Company stage
Series A
Total funding
Not listed
Headquarters
Kwun Tong District, Hong Kong
Founded
2011

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