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Nordstrom

Full-line department store retailer

Facilities Manager

Facilities ManagementPosted on Nov 13
Full-timeMurray, UT, USAIn-person

About the Job

Requirements

  • A relevant bachelor's degree or equivalent education is preferred.
  • At least 5 years of experience as a Facilities Manager or equivalent is required.
  • A proven track record in Facilities Management, including solid knowledge of building, mechanical, and electrical systems (MEP), is required.
  • Experience using computerized maintenance management systems (CMMS) and reporting, including planning, scheduling, and workstream analysis, is required.
  • Experience managing remote teams and third-party contracted services is required.
  • Strong analytical and problem-solving skills, including the ability to handle complex issues involving multiple entities, are required.
  • Proficiency in Microsoft Office, particularly Excel and Outlook, is required.
  • Demonstrated written and verbal communication skills, including negotiation and conflict resolution, are required.

Responsibilities

  • Establish and maintain a safety-first culture across the portfolio by maintaining clean and comfortable facilities, driving safe work practices, providing timely training, applying best practices, and recognizing safe behavior, including among subcontractors, suppliers, and visitors.
  • Be responsible for the performance of teams of technicians, vendors, and suppliers across multiple locations in maintaining and repairing equipment and facility systems.
  • Establish relationships with site leads, regional leadership, and business partners to build trust and credibility in Facility Management service delivery.
  • Uphold contract terms and conditions with subcontractors and suppliers to ensure proper delivery of goods and services against contracts and expectations.
  • Ensure customer satisfaction in Facility Management service delivery and provide leadership to increase customer satisfaction.
  • Ensure planned and scheduled monthly, quarterly, semiannual, and annual preventive maintenance is completed on critical and non-critical equipment.
  • Serve as the point of contact for site occupants and property management or landlords to coordinate Facility Management activities and meet company and customer needs.
  • Support the business by developing and implementing standard operating procedures and preventive maintenance schedules across all areas.
  • Respond to emergency calls as necessary.
  • Apply technical knowledge of HVAC, vertical transportation, restaurants, entry and signs, specialty systems such as security and fire alarms, MEP, and other building elements.
  • Help leadership drive volume and achieve operational goals, such as store sales volume or fulfillment delivery timeliness and accuracy.

Desired Qualifications

  • Six Sigma, Lean, TPC, or other operational excellence methodology certifications are a plus.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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