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The Key Support Services

Education software and MIS for schools

Sales Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • At least 1 year of experience in outbound sales, telesales, or a customer-facing phone role.
  • Confidence in making calls, presenting to senior school leaders, and running live software demonstrations or webinars.
  • Initiative to prospect into untapped territory and open new business conversations.
  • Ability and interest in building, testing, and refining repeatable sales processes.
  • Strong organisation and disciplined pipeline management and customer relationship management tracking.
  • Strong written and verbal communication skills, with a genuine interest in positively impacting schools.

Responsibilities

  • Lead outbound prospecting across untapped school networks to introduce non-member schools to the platform.
  • Convert inbound enquiries, marketing leads, and trial users into active membership accounts.
  • Understand school leaders' challenges and demonstrate leadership, governance, and compliance solutions.
  • Guide school decision-makers toward appropriate higher-tier packages and respond to commercial and product queries to build trust and secure partnerships.
  • Maximise average sales price by communicating the value of integrated, multi-product offerings.
  • Deliver interactive online demonstrations and webinars tailored to school leaders and managers.
  • Showcase platform features and service launches to prospective accounts, including demonstrating automated compliance and guidance tools.
  • Identify cross-selling opportunities across the company's products, including The Key, GovernorHub, and Robin, and match compliance and governance tools to schools' operational needs.
  • Own and refine a repeatable win-back strategy for former member schools; analyse cancellation feedback and conduct targeted outreach highlighting platform and service improvements.
  • Coordinate with marketing on campaign follow-ups, co-hosted webinars, lead handoffs, win-back campaigns, and product launches; share school feedback and buyer insights.
  • Maintain an accurate Salesforce sales pipeline and customer records, and forecast activity against key performance indicators for demonstrations, conversions, and revenue.

Desired Qualifications

  • Prior understanding of the UK education landscape, school structures, and leadership roles.
  • Experience selling SaaS platforms, membership subscriptions, or recurring support services.
  • Practical experience working with marketing teams on joint campaigns and lead management.
  • Practical proficiency with Salesforce and/or HubSpot.

About the Company

The Key Support Services

Education software and MIS for schools

The Key Group provides subscription-based education software, data, and services for UK schools and trusts. Its offerings include The Key Leaders—an extensive library of leadership articles, templates, policies, and news—and cloud-native management information systems (MIS) that replace paper processes and support governance. Through acquisitions like Arbor, ScholarPack, RM Integris, and RM Finance, it now serves about one-third of UK schools and enables hyper-personalised benchmarking with nationally representative data. The company differentiates itself by combining a broad, continually updated information service with scalable MIS and policy resources, backed by a large school network, to help schools improve, reduce workload, and stay compliant.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2007

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