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Amazing Lash Studios

Eyelash extension salon with trained specialists

Assistant General Manager - Sales / Operations/Training Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeRound Rock, TX, USAIn-person

About the Job

Requirements

  • Experience in management, such as sales management, operations management, or general management.
  • A cosmetology or esthetician license is required.
  • Lash extension experience is required.
  • Salon experience is an advantage.
  • Ability to lead a team and ensure operations run smoothly while keeping staff motivated.
  • Ability to implement structure, policies, and procedures.
  • Customer service orientation.
  • Ability to organize and multitask in a fast-paced environment.
  • Ability to identify and solve problems, set expectations and goals, and delegate.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills for communicating confidently with internal personnel and customers.
  • Strong project and goal management skills.
  • Experience using social media platforms including Instagram, Facebook, Yelp, Google Business, TikTok, and Hootsuite.
  • Ability to work flexible days and hours, including nights, weekends, and holidays, and be on call during operational hours seven days a week.
  • Training and motivation capability.

Responsibilities

  • Assist management with studio operations.
  • Ensure a high level of service and execution of organizational standards.
  • Serve as the main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team.
  • Act as the stylist trainer by conducting monthly evaluations, new-hire training, and ongoing mentoring and training on new services.
  • Manage and motivate personal, team, and individual membership and retail sales goals.
  • Assist the studio owner and director with daily operations.
  • Conduct new-hire training for front-desk staff and service providers.
  • Conduct monthly employee evaluations.
  • Participate in continual staff education and training.
  • Assist in setting and achieving studio revenue and productivity goals.
  • Create and implement the studio’s social media presence and marketing strategies on a daily, weekly, and monthly basis.
  • Respond to and address all client reviews.
  • Create a welcoming, high-energy environment for guests and staff by motivating, greeting, assisting, and responding promptly to customer and staff questions and needs.
  • Model desired staff behavior in membership sales, customer service, cash management, retail sales, member retention, staff interaction, and guest follow-up.
  • Maintain a visible leadership and management presence.
  • Maintain service quality by communicating organizational standards and policies.
  • Coach and train sales associates, customer-service staff, estheticians, and cosmetologists on sales and operations processes.
  • Oversee and manage membership retention.
  • Manage sales associate schedules.
  • Ensure studio policies and procedures are followed and executed.
  • Manage inventory.
  • Maintain a clean studio.

Desired Qualifications

  • Salon experience.

About the Company

Amazing Lash Studios

Eyelash extension salon with trained specialists

Amazing Lash Studio provides eyelash extensions to enhance the appearance of natural lashes. Its service involves professionally applying eyelash extensions to create a longer, fuller, and darker lash line, with emphasis on safety and comfort. The company differentiates itself through a carefully selected team of trained stylists who work under master trainers and maintain medical-backed qualifications, aiming to uphold high ethical standards and consistent, high-quality results. The goal is to be a leader in the beauty industry by delivering precise, long-lasting lash enhancements and exceptional customer service, backed by rigorous training and safe products.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Scottsdale, AZ
Founded
2013

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