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Duke University

Private research university in Durham, NC

Medical Assistant - Multiple Teams

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeDurham, NC, USANo salary listedIn-person

About the Job

Requirements

  • High school or GED graduation is required.
  • Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA is required.
  • Basic Life Support certification is required.
  • Good customer service skills are required.
  • Ability to understand and follow oral and written instructions is required.
  • Ability to lift heavily and transport stretcher and wheelchair patients may be required.
  • Working knowledge of sterile techniques and special procedures applicable to the work performed is required.
  • Working knowledge of procedures and techniques involved in administering routine and special treatments to patients is required.
  • Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable to a clinic setting is required.
  • Working knowledge of infection control procedures and safety precautions is required.
  • Age-specific competencies are required.
  • Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry, is required.
  • Ability to document and communicate pertinent information is required.
  • Ability to establish and maintain effective working relationships with patients and clinic staff is required.
  • Typing skills and knowledge of medical terminology are required.
  • For Level II, one year of clinical experience as a Certified Medical Assistant in a clinical setting is required; an Associate degree in Medical Assisting provides one year of experience credit.
  • For Level III, two years of clinical experience as a Certified Medical Assistant in a clinical setting are required; an Associate degree in Medical Assisting provides one year of experience credit.
  • For Level IV, three years of clinical experience as a Certified Medical Assistant in a clinical setting are required; an Associate degree in Medical Assisting provides one year of experience credit.
  • Applicants for Levels II, III, and IV must meet the requirements in the Medical Assistant, Certified (CMA/RMA) Ladder Program document.

Responsibilities

  • Take medical histories and record vital signs.
  • Explain treatment procedures to patients and prepare patients for examinations and procedures.
  • Assist medical and nursing staff during examinations and procedures.
  • Collect and prepare laboratory specimens and perform basic laboratory tests in the clinic or office.
  • Take electrocardiograms; remove sutures and staples; and change sterile and non-sterile dressings.
  • Promote patient and family understanding of educational content and involvement in the plan of care, and document in the patient record.
  • Dispose of contaminated supplies and process instruments, including high-level disinfection and sterilization of medical instruments.
  • Telephone prescriptions to a pharmacy, prepare and administer medications as directed by a physician, and authorize drug refills as directed.
  • Perform other clinical functions as delegated and supervised by the physician.
  • Greet patients, answer telephones, schedule appointments including arrival appointments in MaestroCare, check out patients, and schedule referrals.
  • Arrange hospital admissions and laboratory services; update and file patient medical records; fill out insurance forms; handle billing and bookkeeping, including receiving copayments and collecting account balances; manage correspondence; and order clinical and clerical supplies and forms.
  • Perform other administrative duties as directed.
  • Serve as a liaison for clinic activities such as Joint Commission and falls initiatives, or participate in clinic committees, when requested.

Desired Qualifications

  • Graduation from an accredited Medical Assistant program is strongly preferred for Level I.
  • Graduation from a medical assistant program accredited by CAAHEP or ABHES is strongly preferred for Levels II, III, and IV.

About the Company

Duke University

Private research university in Durham, NC

Duke University is a research university offering undergraduate, graduate, and professional education alongside interdisciplinary research and health care.

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