Full-Time
Senior Director Ecosystem Product
Ecosystem Product, Builder Platform
HubSpot
10,001+ employees
CRM platform for marketing, sales, service
Compensation Overview
$333.5k - $533.6k/yr
Company Historically Provides H1B Sponsorship
Remote in USA
Remote
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- 10+ years of product management experience, including leadership of large, multi-team product organizations.
- Proven success building and scaling developer platforms, APIs, app marketplaces, or ecosystem products serving large developer, partner, or builder communities.
- Experience evolving platforms to support AI-powered workflows, agents, MCP-enabled experiences, or agent ecosystems.
- Experience working with partner ecosystems, strategic integrations, marketplaces, or platform monetization models.
- Track record of turning ecosystems into growth drivers that impact acquisition, retention, or revenue.
- Strong perspective on AI, agents, platform ecosystems, and how agentic workflows change the design of developer platforms, marketplaces, and customer experiences.
- Experience partnering with Developer Relations, developer communities, partner programs, or ecosystem-facing functions.
- Demonstrated ability to influence cross-functional stakeholders at the executive level.
- Define and execute the ecosystem strategy that supports HubSpot's Builder Platform vision, enabling developers, partners, and go-to-market builders to create solutions on and around HubSpot.
- Shape how first-party, second-party, and third-party agents interact with HubSpot through APIs, MCP, and emerging agent frameworks.
- Drive API parity initiatives so customers and partners can access HubSpot capabilities consistently through both UI and programmatic interfaces.
- Partner closely with Data Platform, Partnerships, and Product Hub leaders to create a unified builder experience across HubSpot's intelligence, data, and work layers.
- Develop monetization strategies for APIs, ecosystem products, and agent-powered experiences that support HubSpot's transition toward outcome-based and consumption-based business models.
- Lead and develop a senior, multi-team product organization across platform, marketplace, and ecosystem experiences.
- Build a seamless developer experience by improving API/MCP quality, documentation, tooling, governance, and platform reliability.
- Define how developers, partners, and go-to-market builders create AI-powered applications, workflows, agents, and integrations that drive measurable customer outcomes.
- Drive a best-in-class marketplace experience that enables customers to discover, evaluate, and adopt ecosystem solutions.
- Partner cross-functionally with Developer Relations, Partnerships, Sales, Marketing, and Customer Success to embed ecosystem solutions into the flywheel.
- Establish operating models, decision frameworks, and execution cadences that enable fast, data-driven ecosystem innovation.
- Represent HubSpot externally with developers, partners, and industry leaders to shape ecosystem strategy and credibility.
- Experience with CRM, marketing, sales, or service ecosystems.
- Background working closely with Developer Relations or similar functions.
- External-facing experience (e.g., public speaking, developer community engagement).
- Experience in high-growth SaaS environments where ecosystem strategy is core to differentiation.
HubSpot offers a cloud-based CRM platform that unifies marketing, sales, and customer service to help businesses grow. It includes tools for email marketing, social media, content management, analytics, and SEO, available in free and paid plans. The system stores contacts, runs campaigns, tracks website activity, and automates workflows, while a marketplace of apps extends its capabilities. Its strengths come from a user-friendly interface, extensive educational resources, a large community of partners and developers, and a broad app marketplace that lets users customize their setup to fit their needs.
Company Size
10,001+
Company Stage
IPO
Headquarters
Cambridge, Massachusetts
Founded
2006
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Simplify's Take
What believers are saying
- Q1 2026 revenue reached $881 million, up 23.4% year-over-year, driven by upmarket momentum and AI-powered agents.
- Warmly acquisition on June 30 adds person-level intent data and AI go-to-market agents to enhance agentic capabilities.
- MNTN integration enables first CTV platform to track TV ad attribution at individual contact level in HubSpot CRM.
What critics are saying
- Outcome-based AI pricing erodes margins for high-volume clients as costs scale linearly with activity within 6–12 months.
- Approximately 40% of AI agent deployments fail due to poor knowledge vault configuration causing customer churn in 6–9 months.
- Close CRM's aggressive $9–$139/seat pricing and freemium model undercut HubSpot's tiers, accelerating mid-market migration in 12–18 months.
What makes HubSpot unique
- HubSpot positions as the agentic customer platform with integrated Breeze AI agents for prospecting and support.
- HubSpot shifted Breeze AI to outcome-based pricing, charging $0.50 per resolved conversation and $1 per lead recommended.
- HubSpot achieved 100% engineer AI adoption without mandates, boosting code updates by 73% through transparency and internal competition.
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Benefits
Unlimited Vacation & Global Week of Rest
Remote Work
Five-Year Sabbatical
HubCare
Parental Benefits
Leadership Development
Healthy@HubSpot
Employee Stock Purchase
Tuition Reimbursement
Ongoing Learning
Employee Resource Groups
Fun Stuff
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 0%2 year growth
↑ 0%HubSpot has launched several AI-powered products at its Spring 2026 Spotlight, including HubSpot AEO, which helps businesses optimise their visibility in answer engines like ChatGPT, Gemini and Perplexity. The tool uses CRM data to suggest prompts real customers might use in large language models. The company expanded its Prospecting Agent to manage the full prospecting lifecycle, with early customers seeing response rates at twice the industry benchmark. Smart Deal Progression analyses call transcripts and deal history to draft follow-ups and suggest CRM updates. Customer Agent now handles email support, resolving 70% of conversations with 29% faster resolution rates. HubSpot AEO is available with Marketing Hub Pro and Enterprise, or separately at $50 monthly. Prospecting Agent and Customer Agent offer 28-day free trials.
HubSpot has appointed Mike Berry, MongoDB's chief financial officer, to its board of directors effective 1 April 2026. Berry will chair the Audit Committee after Ron Gill's planned resignation on 30 June 2026. The appointment adds finance and public-company expertise as HubSpot tightens financial discipline and expands AI-driven products. The company plans to outline its AI strategy at its Spring 2026 Spotlight Investor Webinar, focusing on credit-based AI features and multi-hub cross-selling. HubSpot's narrative projects $5.0 billion revenue and $468.6 million earnings by 2029, requiring 16.7% yearly revenue growth. However, the company faces risks from AI-driven automation and new agentic platforms that could erode its seat-based economics. Analyst estimates vary, with some projecting revenues of $4.5 billion and 4.5% margins by 2028.
HubSpot has raised outcome-based pricing for its AI agents starting 14 April, reflecting growing commercial traction. The company reported over 8,000 customers have activated Customer Agent, resolving approximately 65% of conversations, whilst more than 10,000 activated Prospecting Agent, up 57% quarter over quarter. The CRM software provider posted fourth-quarter revenue of $846.7 million, up 20% year over year, with full-year 2025 revenue rising 19% to $3.13 billion. Management attributed the growth to momentum in its "agentic customer platform". However, Gartner warned on 25 June 2025 that over 40% of agentic AI projects could be cancelled by end-2027 due to rising costs, unclear business value or inadequate risk controls, suggesting HubSpot's long-term success depends on sustained execution and customer return on investment.
HubSpot has received a Buy rating from Bank of America analyst Matt Bullock with a $300 price target, after shares fell 64% from 2025 highs. The analyst sees the current valuation as an attractive entry point, expecting revenue growth to reaccelerate to 20% this year. HubSpot's Q4 2025 results showed strong momentum, with revenue of $846.75 million, up 20.4% year-over-year, beating consensus by 2%. Non-GAAP earnings per share of $3.09 topped estimates of $2.99. GAAP operating margin improved from negative 1.5% to positive 5.7% year-over-year. The company's full-year 2026 guidance projects $3.69 to $3.70 billion in revenue, representing 18% growth. HubSpot's board authorised a $1 billion share repurchase programme in February, signalling confidence at current levels.
HubSpot is preparing to launch automated direct mail integration with PostcardMania, allowing users to trigger physical mailers directly from CRM workflows. The integration connects digital customer actions with event-driven postcard campaigns, aiming to reach prospects beyond online channels. HubSpot shares closed at $296.56, showing recent momentum with gains of 12.1% over the past week and 27.5% over 30 days. However, longer-term performance remains weak, with the stock down 22.4% year-to-date and 53.7% over the past year. The integration adds another channel to HubSpot's marketing automation platform, addressing digital oversaturation concerns. Analysts currently price the stock at roughly 22% below their average target of $379.02.