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Radiant Hospitality Company

Assistant Restaurant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesAED12k /moIn-person

About the Job

Requirements

  • Three to five years of front-of-house experience, including at least two years as a supervisor or assistant manager.
  • Proven experience running a host stand and walk-in waitlist in a high-demand, no-reservations venue, including manual seating and waitlist management.
  • Calm, decisive leadership under pressure during peak service.
  • A confident, warm and genuine hospitality style suited to a personal, community-led venue.
  • Strong organisational skills, attention to detail and clear communication with guests, kitchen and team.
  • Food safety certification, such as PIC or HACCP Level 2 or 3, or willingness to obtain it.
  • Experience with point-of-sale systems and Microsoft Office or Google Workspace.
  • A real interest in food, cookbooks and produce, and the ability to talk about a menu with confidence.
  • Fluent English.
  • Flexibility to work weekends, evenings and public holidays.
  • Must already hold the right to work in the United Arab Emirates.
  • Candidates must already be based in the United Arab Emirates.

Responsibilities

  • Deputise for the Restaurant Manager during days off, leave and absence, with full responsibility for opening, running and closing the venue.
  • Lead pre-shift briefings covering the covers forecast, menu changes, unavailable items, VIPs and the service focus.
  • Oversee the floor throughout service, deploying staff to sections and adjusting cover as volumes change.
  • Keep the kitchen and front of house in step, managing pacing between the open kitchen and the dining room.
  • Run the host stand during peak periods: greet guests, quote accurate wait times and manage the walk-in queue and waitlist using a manual seating system.
  • Manage the floor plan and seating to balance demand, table turns and guest comfort, including the communal table.
  • Keep waiting guests informed and comfortable, and offer alternatives while they wait where appropriate.
  • Monitor table status and turn times, and coordinate with servers and bussers to reset tables quickly.
  • Handle complaints and special requests calmly, resolving them on the floor wherever possible.
  • Recognise regulars and VIPs, record guest preferences and feedback, and respond to online reviews in line with company guidelines.
  • Lead, coach and motivate the front-of-house team, and take part in recruitment, onboarding and on-the-job training.
  • Prepare staff rotas for the Restaurant Manager's approval, and manage attendance, leave and break schedules.
  • Uphold grooming, conduct and service standards, handle first-line performance issues and contribute to staff appraisals.
  • Carry out opening and closing checklists, including cash-up, float and point-of-sale reconciliation.
  • Support stock control across the restaurant and its retail offer: ordering, receiving, stock counts and wastage logs.
  • Monitor labour, consumables and breakage costs against budget, and support sales and cost reporting.
  • Ensure compliance with Dubai Municipality food safety and hygiene regulations and HACCP procedures, and keep health, safety and fire records up to date.
  • Complete shift handovers and daily, weekly and incident reports.

Desired Qualifications

  • Background in busy, chef-led, independent or award-recognised restaurants.
  • Arabic or other languages are an advantage.
  • A hospitality or business qualification is an advantage.

About the Company

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