Manager / Senior Analyst - Sales Planning and Operations

About Arlo:

At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.

Manager/Sr Analyst, Sales Planning and Operations (1-year fixed term) (Remote)

The North American Sales is looking for an experienced Manager/Sr Analyst, Planning & Operations to join the Sales Operations organization. This multi-faceted roll is an integral part of the Sales team, partnering directly with Retail Partners, Distribution and Telco customers to ensure we deliver extraordinary operational excellence to consistently delight our customers.

The wide range of responsibilities are focused on major account sales support and include but not limited to sales planning & forecasting, inventory management, business reporting, product setup & readiness, promotion execution, MAP pricing maintenance and account reconciliation. You will work collectively with Finance, Supply Chain, Order Operations, Marketing, and PLM teams flawlessly executing to achieve account objectives. We’re looking for a dynamic, highly motivated individual with strong analytic abilities to support Arlo Sales. The successful candidate will have a profound impact on elevating Arlo’s customer service level as a leading supplier of smart home products in North America. Less experienced candidate would be considered as Sr Analyst.

Job Summary:

• Conduct detailed analysis of sales, inventory, promotion and pricing metrics for all products available to Arlo retail accounts.
• Monitor all aspects of the business, communicating opportunities and risks, making necessary adjustments and highlighting areas for improvement.
• Develop strong working relationships with business partners including, Account Managers, Finance, Demand Planning, Fulfillment Ops, Product Marketing, and Channel Marketing.
• Clearly communicate key finding and make astute business recommendations.
• Identify areas for process improvement and implement steps and tools required to optimize operational efficiencies.

Specific Responsibilities: 

• Review and evaluate daily sales, highlighting areas of opportunity to Sales Leadership and Account Managers.
• Monitor inventory of Arlo products in key accounts, highlighting opportunities and issues as necessary to Sales and Demand Planning teams.
• Own gross ship forecasting and support key retail accounts in the CPFR process including, reporting and direct engagement with key accounts on forecasts, inventory and supply chain requirements.
• Monitor all aspects at the account and SKU level including POS, sales revenue and inventory, making necessary adjustments, and continuously highlighting areas for improvements.
• Conduct periodic Contribution Margin analysis by product and present to Sales Leadership and Account Managers.
• Work closely with Channel Marketing team to evaluate potential ROIs on proposed marketing initiatives as well as assess the retrospective results of marketing programs.
• Monitor and report daily street price levels on key SKUs vs competition and highlight any areas of concern.
• Manage the channel promotions calendar with Account Managers and Channel Marketing.

Requirements:

• Occasional travel.
• Excellent communications skills.
• Dynamic, highly analytical individual with a strong understanding of operations, supply chain, sales forecasting and product planning.
• Customer first mentality.
• Persistent attention to detail. Ability to spot errors and quickly recover.
• Ability to exert appropriate influence in a highly collaborative organization.
• Expertise in data analysis and reporting – Advanced Excel (Pivot Tables, Functions, Data Validation).
• Fact-based decision making and recommendations to solve problems.
• Proven ability to build strong working relationships with internal and external partners.
• Strong organizational and excellent time management skills.
• Ability to operate in a fast paced, rapidly changing environment.
• Comfortable presenting to senior levels of leadership.

Education & Experience:

• Bachelor's degree.
• 5+ years experience in Sales Operations, Supply Chain Planning, Retail Planning & Forecasting, Inventory management.
• Work experience with Walmart, Sam’s Club and their planning systems required.  Experience with Lowe’s is an additional advantage. 
• Experienced in operating with Databricks, Tableau, Salesforce, and Adaptive or similar tools, as well as AI tools such as Claude and ChatGPT. 

The pay range for this position reflects the minimum and maximum target for new hire salaries at commencement of employment and is expected to be between $135,000 – $150,000/year. However, base pay offered may vary depending on multiple factors, including location, role, job-related knowledge, skills, relevant education, and experience.  The total compensation package for this position may also include other elements, including bonus, equity, and a full range of benefits. Details of all benefits will be provided if an employee receives an offer of employment.

We’re committed to inclusivity and selecting the strongest candidate—no matter their background. Even if you don’t meet every listed qualification, we encourage you to apply. We’re happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our LinkedIn, and Glassdoor pages to read employee insights and get updates of what it’s like to be part of Arlo.

Arlo is proud to be an Equal Opportunity Employer. We value inclusion and are committed to inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on all legally protected statuses in all hiring and employment.

We provide reasonable accommodations to applicants and employees with disabilities, who are pregnant or have a related medical condition, or who have sincerely held religious beliefs, observances, and practices. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, the Company will consider for employment qualified applicants with arrest and conviction records.