Financial Services-Insurance Consultant

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KPMG's Financial Services practice is seeking a Consultant to join our Insurance team. The successful candidate will support business and technology transformation initiatives for Insurance organizations in Property & Casualty (P&C), Life & Health (L&H), and Workers’ Compensation. If you are curious about how insurance organizations can design better offerings, support customers and distribution partners, streamline workflows, use data more effectively, and grow sustainably, this role offers the opportunity to work on those questions every day.

Working as part of high-performing engagement teams, the Consultant will contribute to project delivery through research, analysis, stakeholder engagement, process documentation, and the development of client-ready deliverables. You will build consulting capabilities while developing deep Insurance expertise across areas such as Digital, Distribution, Underwriting, Claims, Policy Administration, and Customer Service – and learn how strategy translates into real operational change.

• Support transformation, strategy, target operating model, and process improvement engagements within the Insurance industry, spanning P&C, L&H, and/or Workers’ Compensation.

• Gather, analyze, and synthesize qualitative and quantitative data to develop actionable insights and recommendations – helping teams identify, assess, and solution the problems that matter most to clients.

• Conduct current-state assessments, document business processes, identify gaps, and support future-state design across people, process, technology, data, etc. For example, “what work should be performed?,” “who should perform that work?,” “How should it flow?,” “what systems should enable it?,” “what data could unlock better decisions and customer experiences?”Assist in stakeholder interviews, workshops, and requirements gathering sessions with client teams across functions such as Digital, Distribution, Underwriting, Claims, and Operations.

• Develop polished client deliverables including presentations, reports, business cases, process maps, and status updates – with a strong attention to detail and a commitment to getting the little things right.

• Support project management activities such as work planning, issue and dependency tracking, meeting coordination, risk management, and workstream orchestration, including on technology-enabled transformations where relevant.

• Perform market research and industry analysis related to Insurance trends, regulations, customer expectations, distribution models, emerging technologies, and sustainable growth opportunities.

• Collaborate effectively with team members and client stakeholders. You should enjoy client-facing work, be easy to work with, bring energy to the team, and be excited to learn.

• Contribute to practice development initiatives, including thought leadership, knowledge sharing, and proposal support.

• Ideally 1 to 3 years of experience in management consulting or the Financial Services industry.
• Experience or demonstrated interest in Insurance, including P&C Insurance, Life & Health Insurance, Workers’ Compensation or related Financial Services environments.
• Experience working with core insurance technology platforms is an asset.
• Strong analytical and problem-solving skills, with curiosity about how insurance organizations can improve their offerings, operations, customer experience, and growth.
• Excellent written and verbal communication skills and comfort working directly with clients and stakeholders.
• Experience creating polished PowerPoint presentations and Excel-based analyses, with strong attention to detail and quality.
• Understanding of business process improvement, target operating model concepts, and project delivery methodologies; exposure to people, process, technology, and data considerations is an asset.
• Ability to work independently while collaborating effectively within team environments; motivated, dependable, and excited to learn.
• Strong organizational skills and attention to detail.
• Undergraduate degree in Business, Finance, Economics, Commerce, Engineering, Mathematics, or a related field.
• Previous experience within Insurance (P&C, L&H, and/or Workers’ Compensation), broader Financial Services, or a consulting environment.
• Exposure to strategy, business transformation, target operating model design, customer experience, digital transformation, process improvement, or large-scale technology-enabled transformation initiatives (e.g., core policy / claims administration system implementations).
• We also value curiosity about how emerging technologies can improve insurance operations and customer service, including experience exploring, solutioning, piloting, and/or deploying AI-enabled use cases.
• Professional designations such as CIP, CRM,PMP, or progress toward relevant certifications are considered assets.
• Familiarity with Agile delivery methodologies,data analysis tools, and/or insurance technology platforms is an asset.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $70,000 to $76,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

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KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

We embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.