Reporting & Resource Management Lead
EXL
Reporting & Resource Management Lead
EXL
Analyzes business data and runs outsourced operations
Detailed JD –
1. Lead the analytics and reporting function, delivering business reviews, performance and financial reports, and dashboards using BI tools such as Power BI or Tableau.
2. Translate business and operational data into actionable insights for senior stakeholders to drive decisions and outcomes.
3. Automate end-to-end reporting workflows using SQL, Python and automation/scheduling tools to reduce manual effort and turnaround time.
4. Streamline and centralize data into a data warehouse, with working knowledge of data modeling, ETL/ELT pipelines and cloud platforms such as AWS, GCP or Azure.
5. Apply AI and GenAI tools (e.g., LLMs, Copilot) to accelerate analysis, automate insight generation and enable self-service reporting.
6. Proven experience leading analytics teams and managing stakeholders, with a strong focus on process improvement.
Bachelor's/Master's in any stream 5-8 years
Manage reporting and resource management teams, Develop and implement strategies, Oversee resource allocation and utilization, Ensure alignment with organizational objectives, Provide executive level oversight.
EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.
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