Repligen

Bioprocessing solutions for biologics manufacturing

Global Strategic Accounts Director

Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in NetherlandsNo salary listed

About the Job

Requirements

A bachelor's degree or higher is required.
At least 10 years of experience in BioPharma or Life Sciences sales, or a similar field.
Negotiation and executive-related skills.
Strong technical knowledge of the BioPharma and Life Sciences industries.
Skill in complex deal creation.
Financial acumen.
Verbal and written communication skills, including listening and presentation abilities.
Experience in sales and providing solutions based on customer needs.
Interpersonal skills and the ability to build relationships with professionals at all organizational levels.
Organizational skills.
A goal-oriented, organized, team-oriented approach.
Self-motivation and the ability to work independently.
Ability to interact with internal and external C-suite executives.
Appropriate executive-level presentation.
Passport and driver's license.
Located near a cluster of major customer headquarters or decision-making sites.

Responsibilities

Lead three to four major accounts globally, building strategy and go-to-market plans to advance sales, partnerships, relationships, and long-term growth opportunities.
Develop trusted customer relationships and thoroughly understand customer needs and requirements.
Expand existing customer relationships by proposing solutions that meet customer objectives.
Ensure products and services are delivered to customers in a timely manner.
Serve as the communication link between strategic customers and internal teams.
Resolve customer issues and complaints to maintain trust.
Generate sales opportunities that can develop into long-term relationships.
Build and expand a high-level professional network.
Prepare regular progress and forecast reports for internal and external stakeholders using account metrics.
Travel overnight and globally approximately 30% of the time.

Essential Duties and Responsibilities:

The Global Strategic Accounts Leader will report to VP, Global Strategic Accounts and will lead 3 to 4 major accounts globally that is empowered and accountable for building the strategy and GTM to advance sales, partnerships, relationships, and long-term growth opportunities. This leader would also have a strong working relationship with the global Directors of Sales for EMEA and or USA, close to other global leaders.

The ideal candidate will have an executive presence and be apt in building strong relationships with strategic customers. You will need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. Drive the highest-level customer service and elevated experience “White Glove Service.”

Develop trusted relationships, acquire thorough understanding of customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between strategic customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales opportunities that will turn into long-lasting relationships
Have and expand your High-Level Network (HLN)

Education and/or Work Experience Requirements:

Bachelor’s degree or higher
10+ years in BioPharma/Life Sciences Sales or similar
Negotiations and or Executive-related skills
Strong technical knowledge of BioPharma and Life Sciences industries
Skilled in complex deal creation
Financial Acumen
Excellent verbal and written communication skills; must be a listener and presenter
Experience in sales and providing solutions based on customer needs
Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics
Excellent organizational skills
Goal-oriented, organized team player
Self-motivated and self-directed

Physical Requirements:

Located near a cluster of major customer(s) HQ or decision-making site
Overnight & global travel ~ 30%
Comfort with internal & external C Suite interactions
Appropriately presentable as an Executive

Passport & Driver’s License

About the Company

Repligen

Bioprocessing solutions for biologics manufacturing

Repligen provides products and services to support biotherapeutic manufacturing. It offers filtration, chromatography systems, process analytics, fluid management, and protein solutions that help develop and produce biologics such as cell and gene therapies, mRNA, monoclonal antibodies, antibody–drug conjugates, bispecific antibodies, and fusion proteins. Its offerings are designed to fit the full bioprocess workflow—from upstream filtration and purification to downstream analytics and process control—through a portfolio of systems, consumables, and services. Repligen differentiates itself by maintaining a broad, integrated suite of bioprocessing technologies and global manufacturing support across 22 sites, enabling clients to scale from development to commercial production. The company’s goal is to advance and accelerate the manufacturing of biologics by providing reliable, end-to-end solutions that streamline development and scale-up.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Waltham, MA
Founded: 1981

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