O

Oaklawn

Operates a racetrack and casino resort

Banquet Kitchen Supervisor

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Hot Springs, AR, USA
In Person
Food Service & HospitalityCulinary & Kitchen Production

About the job

Requirements
  • At least 21 years of age.
  • Two or more years of culinary experience in multiple venues, or an equivalent combination of education and experience.
  • Three or more years of previous supervisory experience.
  • Ability to handle several projects and tasks at the same time.
  • Ability to perform the physical job duties of all Food & Beverage team members.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Ability to read and interpret documents in English, including safety rules, operating and maintenance instructions, and procedure manuals; ability to read and communicate verbally in English, with written English communication skills potentially required.
  • Ability to qualify for licenses and permits required by federal, state, and local regulations.
  • ServSafe certification.
  • Must complete a pre-employment drug screen and background check.
Responsibilities
  • Supervise and coordinate the activities of food preparation, kitchen, pantry, and storeroom personnel, and purchase or requisition foodstuffs and kitchen supplies.
  • Support and promote customer service in accordance with department and company standards and programs.
  • Maintain confidentiality in departmental and company matters.
  • Provide guest service.
  • Assist the sous chef with department inventory procedures, including checking incoming orders and deliveries, communicating with vendors, and reporting delivery issues or inconsistencies.
  • Conduct daily kitchen shift line checks to ensure prep work is accurate, complete, and compliant with food safety and sanitation regulations.
  • Label food containers accurately with dates to monitor freshness and maintain first-in, first-out organization in walk-ins and low-boys in compliance with food safety and sanitation regulations.
  • Ensure meals are prepared in compliance with standardized recipes and portion volumes, and assist team members during service.
  • Ensure work areas, utensils, and equipment are clean and maintained, and communicate needed repairs.
  • Coordinate kitchen teams’ order pacing and timely food execution so guests receive food together and according to service standards.
  • Assist the sous chef in preparing daily prep lists and oversee their execution by kitchen teams.
  • Assist the chef in leading cooks and kitchen team members daily, including training and ensuring compliance with safety, sanitation, and company policies and procedures.
  • Follow prep lists and ensure kitchens are stocked and ready for service.
  • Maintain cost-control procedures by monitoring pars and inventory.
  • Demonstrate and train new hires in food preparation, assess their work, and provide feedback.
  • Work with the chef to communicate staffing needs and implement development plans for current team members.
  • Establish and communicate goals and opportunities to the executive chef.
  • Assist in managing department budgets.
  • Create and maintain relationships with sponsors and vendors.
  • Follow purchasing and purchase-order policies and procedures.
  • Follow established Oaklawn Racing Casino Resort procedures and policies.
  • Develop and deliver staff training programs.
  • Administer rewards and recognition programs to maximize employee engagement.
  • Evaluate team members and provide constructive performance feedback.
  • Recommend staffing decisions, including interviewing and hiring, and plan, assign, and direct work schedules to meet business needs.
  • Determine work procedures and expedite workflow.
  • Manage employee performance through discipline, coaching, and counseling.

About the company

Oaklawn operates a Thoroughbred racetrack and casino resort for racing fans, leisure travellers, diners, and event guests in Hot Springs, Arkansas. The property combines live and simulcast horse racing with slot machines, table games, sports wagering, and a hotel serving visitors to the region. Its hospitality facilities include restaurants and bars, a spa, a pool, retail shops, and spaces for meetings, weddings, and live entertainment. Racing operations, casino services, lodging, dining, and event teams work together across the destination, supporting day visits and longer stays. Established in 1904, Oaklawn is headquartered in Hot Springs and remains closely associated with the city's tourism economy.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Hot Springs, AR

Founded

1904

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What believers are saying

  • Medical-plan choice: employee insurance options include a plan with no premium.
  • Study support: the employer lists a tuition-reimbursement programme among its employee benefits.
  • Recognition spans roles: monthly awards distinguish front-of-house, heart-of-house and leadership contributions.

What critics are saying

  • Flexible retail schedule: the gift-shop role requires opening or closing shifts, nights, weekends, holidays, and overtime.
  • Wagering credential: mutuel tellers must obtain and maintain an Arkansas racing licence.
  • Food-safety qualification: seasonal cooks must hold ServSafe certification and meet applicable permit requirements.

What makes Oaklawn unique

  • Smoke-free gaming: the casino operates a smoke-free floor around the clock.
  • Cross-racing loyalty: rewards members earn points from both live and simulcast horse-race wagers.
  • Trackside rooms: the hotel offers accommodation overlooking the racetrack.

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