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Aspen One

Operates ski resorts and luxury hotels

Housekeeping Supervisor

Janitorial ServicesPosted on Nov 10
Full-timeMammoth Lakes, CA, USA$25 - $28 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Two years of management experience are preferred.
  • Five years of housekeeping or cleaning experience are preferred.
  • Proficient knowledge of industry trends and best practices is required.
  • Proficient knowledge of company policies and procedures is required.
  • Detailed knowledge of internal processes, workflows, and decision-making protocols is required.
  • Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques is required.
  • Ability to mediate and resolve conflicts effectively to maintain team cohesion is required.
  • Skill in assigning tasks and responsibilities to team members based on their strengths is required.
  • Skills in coaching and mentoring team members to help them grow professionally are required.
  • Proficiency in planning, managing, and executing projects within scope and deadlines is required.
  • Ability to handle difficult customer interactions and ensure high levels of satisfaction is required.
  • Ability to manage multiple priorities and projects simultaneously without sacrificing quality is required.
  • Ability to communicate in English and Spanish is required.
  • Ability to reach, crouch, kneel, stand, or be on one's feet, and bend for extended periods is required.
  • Ability to work in adverse conditions and use protective equipment to prevent exposure to hazardous materials is required.
  • Ability to walk on slippery and uneven surfaces is required.
  • Ability to frequently lift, push, or pull up to 50 pounds individually or with assistance is required.

Responsibilities

  • Help train and manage housekeeping staff.
  • Brief housekeeping staff on the day's events, occupancy, and cleaning focus.
  • Provide housekeeping staff with the tools necessary to complete cleaning assignments.
  • Monitor housekeeping staff's work pace to ensure duties are completed in a timely manner.
  • Create housekeeping boards identifying the day's cleaning focus.
  • Inspect rooms and public areas for overall cleanliness.
  • Maintain communication with the front desk about early arrivals, late departures, and room requests.
  • Stay informed about daily occupancy, departures and arrivals, events, VIP rooms, special requests, and guest reviews.
  • Assist with cleaning rooms and public areas as needed.
  • Perform other duties as assigned.

About the Company

Aspen One

Operates ski resorts and luxury hotels

Aspen One administers three brands—Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures—to operate four ski mountains, luxury hotels, and a growing line of retail and experiences. Guests access lift tickets, season passes, and ski instruction; stay at The Little Nell or Limelight hotels; and buy Aspen Collection apparel or rent premium equipment, along with curated experiences. The company stands out by combining top-tier ski operations, high-end hospitality, and an in-house product and experience line under one umbrella, plus strategic partnerships that broaden its reach. Its goal is to grow a premier mountain destination that blends outdoor recreation, luxury hospitality, and innovation while supporting sustainable tourism and Aspen’s cultural and community values.

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