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S&P Global

Delivers credit ratings, market data, indices

Lead IT Service Operations

Cloud EngineeringConfirmed live in the last 24 hours
Full-timeDallas, TX, USA

About the Job

Requirements

  • Good knowledge of UNIX/Linux systems and technologies, including shell scripting, operating-system configuration, and troubleshooting.
  • Good knowledge of the Java ecosystem, JEE applications, and application servers such as JBoss, Oracle WebLogic, and IBM WebSphere.
  • Understanding of messaging-oriented middleware, especially JMS, such as IBM MQ and ActiveMQ.
  • Hands-on experience working in the AWS cloud; AWS is preferred.
  • Knowledge of AWS CloudFormation, Azure DevOps, or Terraform, and experience with configuration and deployment management in a scripting language.
  • Experience supporting a high-uptime, high-availability 24x7 system.
  • Prior experience with incident management/ticketing systems such as Jira or ServiceNow and their workflows.
  • Experience with source control systems such as GitHub, including branching, hook scripting, access control, backup, and recovery.
  • Good knowledge of cloud computing concepts.
  • Good knowledge of generative AI tools such as ChatGPT.
  • Familiarity with prompt engineering or using AI to automate documentation, scripting, and monitoring.
  • 9+ years of experience as a cloud engineer.
  • A bachelor's degree in computer science; an engineering graduate background or equivalent is preferred.
  • Candidates must have indefinite right to work within the USA.
  • Occasional support outside normal hours is required as part of an on-call rota to provide 24/7 cover.
  • Must be familiar with operating in a challenging environment supported from different locations, appreciate development processes, toolsets, and delivery infrastructure, and be comfortable working with multiple differing systems and tools.

Responsibilities

  • Action Managed Services requests within defined service-level agreements.

Desired Qualifications

  • Experience using AI to accelerate DevOps, continuous integration/continuous delivery pipelines, or observability tooling.
  • Proven experience monitoring, analyzing, and optimizing large-scale distributed systems in a cloud environment.
  • Strong scripting and automation skills using PowerShell, Bash, or Python; experience pairing these with AI-based infrastructure tools is a bonus.
  • AWS certification or similar credentials.
  • Ability to estimate usage costs and identify operational cost-control mechanisms.
  • Experience with observability and monitoring platforms such as Splunk or Datadog.
  • Understanding of continuous integration and continuous delivery concepts and tooling.
  • Experience with Spring Boot.

About the Company

S&P Global

Delivers credit ratings, market data, indices

S&P Global provides financial information and analytics for investors, corporations, and governments, including credit ratings, market data, and indices. It compiles large financial data, conducts research, and offers analytics, ratings, and benchmarks accessed via subscriptions, licenses, or transaction-based services. The company differentiates itself with an integrated suite that covers ratings, data, analytics, indices, and ESG solutions across global markets, backed by well-known brands. Its goal is to help clients make informed decisions, manage risk, and drive growth while prioritizing corporate responsibility.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1917

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