In this role, you will:

• Lead, manage and mentor members of the Workplace team and  create meaningful career pathways to ensure retention and growth. 
• Serve as the first point of contact for employees by managing requests &  facilitating a positive office experience. 
• Facilitate the management of an ongoing delightful employee experience by providing operational support and maintaining the general organization and aesthetic of the physical office spaces.
• Assist in maintaining and enhancing the current Workplace programs (ex: mailroom operations, internal events, etc.) 
• Support Office Operations Manager in vendor management and relations.
• Build an active relationship with business partners and teams to assess team allocations and occupancy needs as well as conference room usage. 
• Oversee company wide workplace tickets via Zendesk.
• Receive, assess, and solve any office related security issues .
• Partner with the Construction & Planning team, as well as the EAs to manage ongoing seating strategy.
• Partner with Construction & Planning team on facility maintenance and improvements.

You Have:

• A Bachelor’s degree from a college university.
• 5+ years of relevant workplace experience in a corporate setting.
• 2+ years of experience managing a team or related project management experience.
• A passion for providing exceptional customer service through human connection and ongoing operations support.
• Strong interpersonal and communication skills, with the ability to build relationships across cross functional departments. 
• Strong organizational and planning skills, and are able to prioritize and manage multiple tasks, projects, and ever-changing business needs.
• Ability to demonstrate composure and humility while working with internal partners and external vendors.
• High level of professionalism and even higher attention to detail.
• A growth mindset & are self motivated.Ability to work hard and have fun in the process; we are a fun team and truly enjoy coming to work everyday.