SpaceX

Builds rockets and runs Starlink satellite internet

IT Network Infrastructure Supervisor

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeMemphis, TN, USANo salary listed

About the Job

Requirements

High school diploma or equivalency certificate.
At least 5 years of telecommunications systems experience.
At least 2 years of prior leadership experience leading teams, projects, or people.
Ability to distinguish between different colors and perform fine motor tasks.
Ability to work at elevated heights and in tight spaces.
Ability to stand and lift or carry materials or equipment weighing up to 25 pounds unassisted.
Ability to work outdoors in extreme heat, cold, and rain, and occasionally in environments with fumes, odors, and noise.
Willingness to work extended hours, nights, and weekends as needed to meet critical deadlines.
Ability to travel up to 25% as required.
Must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain the required authorizations from the U.S. Department of State.

Responsibilities

Supervise technician teams installing and maintaining mission-critical communication systems.
Prioritize and schedule work to meet required timelines.
Provide feedback and progress updates to project stakeholders.
Evaluate, diagnose, troubleshoot, and repair cabling infrastructure systems as necessary.
Coordinate with contractors and project teams as needed.
Collaborate with communication engineers and telecommunication specialists on system designs, material selection, and documentation.
Interface with private and government external carriers at cross-connect facilities and transition points.
Provide customer service to SpaceX launch customers.
Perform quality assurance and auditing before and after work.
Maintain accurate documentation of installations, including assets, locations, connectivity, and patch-record databases.
Assist in creating local and companywide installation and workmanship standards.
Provide ongoing feedback, periodic reviews, and corrective action to direct reports.
Review timesheets and manage overtime and time-off requests.
Verify compliance with OSHA regulations and SpaceX safety requirements.
Assist in evaluating and selecting candidates for team openings.

Desired Qualifications

Technical expertise installing, terminating, and testing low-voltage and fiber-optic cables, including twisted-pair, coaxial, stranded and solid-conductor low-voltage cables, and single-mode and multimode fiber-optic cables.
Knowledge of BICSI, NEC, and TIA/EIA industry standards; fiber types for interior and exterior use; Cat5E, Cat6, and Cat6A data cabling; and cable pathways such as conduit, fire penetrations, and cable trays.
Knowledge of telecommunications network best practices and concepts, including network security, network architecture design, technical standards and deliverables, troubleshooting tools such as line analyzers, breakout boxes, and network traces, software and hardware installation and configuration, network hardware, and protocols such as TCP/IP, DLC, and ASYNC.
Working knowledge of audio, video, and wireless systems and their physical delivery methods, including analog, digital, AoIP, and VoIP.
Operational knowledge of oscilloscopes and multimeters; soldering wires and connectors; crimping tools; wire stripping; Ohm’s law; continuity testing; pinning out military-type connectors; routing and tie-wrapping cables; drilling and tapping holes; and building junction boxes.
Experience with DC power supplies, DC-DC converters, heat-shrink tubing, cable harnessing, lacing, and strain-relief concepts.
Experience with IP and HD-SDI video cameras and infrastructure.
Understanding of modern networking architecture and physical-layer interconnectivity requirements.
Experience operating articulating boom lifts, forklifts, scissor lifts, and other work-site machinery.
Proficiency using Visio or other CAD software to read and develop system documentation.
Experience installing and operating radio-frequency communication systems.
Working knowledge of electrical systems, including UPS and standby power systems.
Computer proficiency, including Microsoft Word, Excel, and PowerPoint.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SUPERVISOR, IT NETWORK INFRASTRUCTURE

SpaceX technical teams work in a complex environment supporting a variety of critical production, launch and landing activities. The Network Infrastructure team installs and supports the low voltage used for all types of telecommunications in support of the production and launch vehicles and spacecraft. This includes but not limited to installation and support of the layer 1 fiber and copper data network cabling infrastructure, support of mission video, ground-side vehicle and payload interface systems, ground stations, telemetry and optical tracking systems, marine communications, readiness testing, and other systems involved in real-time communications and operations for Falcon, Dragon, Starship and other missions.

RESPONSIBILITIES:

Supervise technician teams to install and maintain mission critical communication systems
Prioritize and schedule work to meet required timelines
Provide feedback and progress updates to project stakeholders
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary
Coordinate with other contractors and project teams as needed
Collaborate with the communication engineers and telecommunication specialist in system designs, selection of materials, and creation of documentation
Interface with external carriers (private and government) at cross-connect facilities, and transition points
Provide superior customer service to SpaceX launch customers
Provide QA and auditing before and after work
Maintain the integrity of the documentation of all installations including assets, locations, connectivity, and the patch record databases
Assist with the creation of local and companywide installation and workmanship standards
Provide ongoing feedback, periodic review, and corrective action to direct reports
Review timesheets, manage overtime and time off requests
Verify compliance with OSHA regulations and SpaceX safety requirements
Assist in the evaluation and selection of candidates for open positions in the team

BASIC QUALIFICATIONS:

High school diploma or equivalency certificate
5+ years of telecommunications systems experience
2+ years prior leadership experience (leading teams, projects or people)

PREFERRED SKILLS AND EXPERIENCE:

Technical expertise in the installation, termination, testing of low voltage cables and fiber optical cables to include twisted pair, coaxial, stranded and solid conductor low voltage cables, single mode and multi-mode fiber optical cables
Strong knowledge of industry standards (BICSI, NEC, TIA/EIA); different types of fiber (MM, SM) for interior and exterior usage; Cat5E, Cat6 and Cat6A data cabling; and cable pathways such as conduit, fire penetrations and cable trays
Knowledge of the telecom network best practices and concepts including network security, network architecture design, technical standards and deliverables, troubleshooting tools (e.g., line analyzers, breakout boxes, and network traces), software and hardware installation and configuration, network hardware, and protocols (e.g., TCP/IP, DLC, and ASYNC)
Working knowledge of audio, video, and wireless systems and corresponding physical means of delivery (analog, digital, AoIP, VoIP, etc.)
Operational knowledge of oscilloscopes and multi-meters, soldering wires and connectors, various crimping tools, wire stripping techniques, Ohm’s law, continuity testing, pinning out a military type connector, routing and tie wrapping cables, drilling and tapping holes, and building junction boxes
Experience with DC power supplies, DC-DC converters, heat shrink tubing, cable harnessing, lacing, and proper strain relief concepts
Experience with IP and HD-SDI video cameras and infrastructure
Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity
Experience operating articulating boom lifts, fork lifts, scissor lifts, and other work site machinery
Proficient in the use of Visio or other CAD software to read and develop system documentation
Experience in the installation and operation of RF communication systems
IP and HD-SDI Video cameras and infrastructure
Comprehension of modern networking architecture and what is necessary for physical layer inter-connectivity
Working knowledge of electrical systems including UPS and standby power systems
Sound knowledge of computer skills, MS Words, Excel, and Power Point

ADDITIONAL REQUIREMENTS:

Ability to distinguish between different colors and possess manual dexterity to complete fine motor tasks
Ability to work at elevated heights and/or tight spaces
Physical effort including standing, lifting and carrying moderately heavy materials (up to 25 lbs unassisted) or equipment
Regularly exposed to work in extreme outdoor environments – heat, cold, rain
Work occasionally performed in an environment requiring exposure to fumes, odors, and noise
Willingness to work extended hours, some nights and weekends when needed to meet critical deadlines
Ability to travel (up to 25%) as required to common destinations including Hawthorne, CA (SpaceX headquarters); McGregor, TX (SpaceX test site); Vandenberg, CA (SpaceX west coast launch site); Cape Canaveral, FL (SpaceX east coast launch site)

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].

About the Company

SpaceX

Builds rockets and runs Starlink satellite internet

SpaceX builds and launches reusable rockets and spacecraft for NASA, the military, and companies, and it runs Starlink, a satellite internet service for homes and businesses. In 2020, its Dragon capsule became the first privately built spacecraft to carry astronauts to the International Space Station. Its Falcon 9 rocket lands its first stage so the booster can fly again, which cuts launch costs, while Starlink beams internet from low-orbit satellites to small dishes for a monthly fee. SpaceX also owns xAI, maker of the Grok chatbot and owner of the social network X, and is building Starship, a fully reusable rocket meant to carry people to the Moon and Mars. Elon Musk founded SpaceX in 2002, and it is based in Starbase, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Starbase, Texas
Founded: 2002

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